Bed Bug Planet SM Reports

Pointe Hilton Squaw Peak Resort

602-997-2626
7677 N 16th St
Phoenix AZ 85020

This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. (Click on the Red Icon to view detailed bed bug reports.)
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The following reports are from third party sources. The Bed Bug Planet SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet SM Search Engine.

On Oct 25 2012 Scott wrote, My family stayed two nights in October. 17 bites on three people. I told management (I'm a Hilton Gold Honors member), and they.did nothing. Well, almost nothing. They did pause, looked at me, seemed to think about saying something, and then just said "Thanks for telling us." Impressive customer service! :-)
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On Sep 27 2012 stayed 9/21-9/23 got bit all over.
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On Jun 4 2012 Stayed 5/4/2012 and 5/5/2012. Found bites both mornings all over legs Told mamagement and they seemed not to care.
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On Jul 17 2011 july 10 bed bug gal wrote, ...me or give me any vouchers and stated that if I left that I would have to pay because I canceled my rooms. The manager's said they make the decision if a guest was inconvenienced and they felt that all of this was not an inconvenience. I have never had such a horrible experience at a Hilton prior to this. The customer service at this particular hotel was horrible, room with bugs horrible.
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On Jan 23 2011 Captain_Marl wrote, my room had flying ants. not good. they switched the room but that's about all the apology or explanation I got. hope they were not bedbugs
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On Aug 27 2007 Vegasgal41 wrote, ...we found ants in the room. The agent made note but didn't seem too concerned nor did she offer apologies. I also didn't notice until I returned home to Las Vegas that evening that I had 4 bites on my foot and ankle. Mosquito, ant or bed bug I don't know but after a week they are still not gone. My overall opinion of the resort is fair and I would score it a 3 but I don't know that I would return.
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