Bed Bug Planet SM Reports

New York Marriott Marquis

(212) 398-1900
1535 Broadway
New York NY 10036

This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. (Click on the Red Icon to view detailed bed bug reports.)
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The following reports are from third party sources. The Bed Bug Planet SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet SM Search Engine.

On Aug 27 2012 John_Toronto_8 wrote, The Pros - Great location; close to everything; good size rooms; clean; no sign of bed bugs; good exercise room; The Cons - The worst and most uncomfortable bed we have ever slept on in a hotel; even lousier pillows; sofa bed (opened it to seek possible relief from the lousy bed) is an absolute joke - don't waste your time booking a room with a sofa bed if you have kids; unfriendly staff; no wi-fi...
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On Aug 4 2012 pis~ed off wrote, Hi its me again,Does anyone have the coporate office phone number? My friends didnt take it serious and apparantly they had hitch hikers in thier luggage! Now they got the bites and are calling in the exterminator! I think coporate should Know ,oh and our room number was 1031.THANKS
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On Aug 4 2012 Pis~ed off wrote, ...Upon returning home the evening of the 22nd.My mom bagged everything outside,threw out luggage,etc,My (bites were swollen red, and really itchy. Went the doctor next morning 23rd, YES, it was confirmed bed bug bites,after getting Cream,pills for itching had to be put on steriods. It is now August 4th I have discolored patches as a sovenier. START SPREADING THE NEWS#@*~! in ole NEW YORK NEW YORK!
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On Jul 25 2012 Miss Jayne wrote, ...on July 20, 2012. On the way home, on the train, I had two itchy red welts on my foot. The next day, more welts on my legs. The bugs had hitched a ride home in my pants. Found an actual bedbug the next morning, so I know the bites were from bedbugs and not spiders or misquitos. I never had bedbugs in my home before, and I don't travel much, so I know I picked up the bugs at the hotel theatre.
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On Jul 23 2012 ...couches for most of the day. As I was leaving and went to pick up my bag, I noticed a good sized bug, which I thought looked like a burgundy colored tick scurry into one of the pockets inside of my laptop bag. I opened the bag and search for it but found nothing. Two days later I noticed after scrubbing my body in shower with a ____, very large (quarter sized) itchy red welts all over my left arm....
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On Jul 22 2012 3-night stay July 16-19, 2012. On 39th floor, two beds, not a sign of bugs, and impressed with condition of hotel, courtesy of staff and cleanliness of all facilities. We'll be back!
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On Jun 26 2012 Ana Marie W wrote, I Stayed at the Marriott in New York Time Square and I got bit by bed bugs they try to cover it up and never gave me anything or medical care for it this is a 5 Star Hotel that did not take care of me manger was an ____ Jevon mason I will never stay there again.
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On May 4 2012 unbitten in SLC wrote, We stayed in Room 2348 for 6 nights, 4/8/12- 4/14/12 and had no bed bug problems and we were plenty worried about it. No evidence since we have been home either.
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On Apr 16 2012 Stayed 4/12 through 4/15 and never saw a single bug. Everything was extremley clean and neat.
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On Mar 16 2012 Stayed at the NY Marriott Hotel on the 27th floor March 5, 2012. Thoroughly searched the room and found no evidence of bedbugs.
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On Feb 19 2012 Paranoid about bugs! wrote, NO Bugs found, we were here 2/15 to 2/16 room 3452 no sign of infestation and we ALWAYS check!
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On Feb 19 2012 Claire ____. wrote, I had 1 room n3426 from 4 to 10th august 2011. No bedbugs. The stay and the room were wonderful.The room was very clean.
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On Feb 19 2012 Claire ____. wrote, I had 1 room n3426 from 4 to 10th august 2012. No bedbugs. The stay and the room were wonderful.The room was very clean.
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On Feb 13 2012 db210 wrote, I stayed at this hotel for 3 days and an otherwise good trip was marred by bites I discovered on my arms and torso on my last day. I have stayed at this hotel before and was eager to go back, but this will certainly be the last time for me.
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On Jan 30 2012 We stayed in room 2037 in January 2012 and had a wonderful visit. The room was clean with no signs of bed bugs and the staff was very helpful. We have stayed here for several years and have never seen bed bugs.
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On Jan 27 2012 Bill wrote, Stayed at this Marriott Jan 21 thru 23, 2012. Checked room thoroughly before unpacking, found one dead, dried bed bug under mattress. Sprayed repellant around mattress and headboard. No bites detected, however on packing to leave found bed bug on coat that had been hanging in closet. Told desk about bug and was met with laughter! Also, had unpleasant experience at the View restaurant with rude and...
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On Jan 15 2012 bayou babe wrote, ...closet for coats, clothes, and suitcases. I checked the mattresses, lamps, headboards, etc. for bed bugs with a small LED flashlight, and saw no signs of any.Yay! Be sure to visit The View while staying there. It's a revolving lounge and restaurant on the 48th floor with beautiful views of the city. Guests are allowed preferential entrance. When I went up to the lounge around 6:00 to meet a friend...
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On Dec 17 2011 Mitch wrote, We stayed in room 336 on Sunday Dec 11. Did not think to check room. Wife came home and found a row of bites on her neck. Cannot say for sure but these look exactly like the photos online. We brought many suitcases to the room, stored them at the bell stand. We are dreading the possibility that we brought bedbugs home with us.
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On Dec 13 2011 PortlandORGirl wrote, ...but since it wasn't clean, it made me question the overall cleanliness of the hotel. I looked for bedbugs and thankfully found none. Still, they need to do a better job of cleaning the bedding. - No robes. - We didn't use the coffee maker but there was one. - The desk was spare, with electrical outlets and other ports, a phone, no drawers, stationary or other. On the nightstand a single notepad...
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On Dec 8 2011 In early December 2011 I found a bedbug crawling on the wall next to the headboard near my pillow(around 1AM). I am always on the lookout for bedbugs in NYC hotels (I check everywhere carefully before putting anything down), and this one was definitely it. I captured it and called the hotel staff. They were very good about the issue and brought in someone to inspect and record the incident. I was also...
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On Oct 25 2011 I was bitten by bed bugs at this hotel on 10/18/11. I had my own apartment inspected (in Philadelphia) and had no sign of them here. That leaves the Marriott Marquis.
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On Sep 17 2011 Maxim wrote, It seems like all the reports on this site are scams probably written by a hotel staff member to hide the hotel's notorious bedbug infestation. All comments begin with "stayed." and theyire written in the same style. Something smells fishy here.
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On Sep 6 2011 I was there from August 30 to September 4th, 2011 on the 23rd floor. There were no signs of bed bugs and I had no problems at all. The hotel was super nice and the location cannot be beat.
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On Sep 5 2011 Margaret wrote, Stayed there Aug 26-31, 2011 in room 1506. No sign of bedbugs on initial inspection and never had a single bite or itch. Inspected beds every night before getting in; was there during the hurricane so there was no housekeeping and same sheets for 5 nights. Felt very comfortable there and used the only precaution of keeping suitcases on the desk and table. The hotel was full due to the airports being...
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On Sep 5 2011 Margaret wrote, Stayed there Aug 26-31, 2011 in room 1506. No sign of bedbugs on initial inspection and never had a single bite or itch. Inspected beds every night before getting in; was there during the hurricane so there was no housekeeping and same sheets for 5 nights. Felt very comfortable there and used the only precaution of keeping suitcases on the desk and table. After the trip had no evidence of any bites...
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On Aug 14 2011 Clamluvr wrote, ...manager if this had been taken over by Red Roof In ! I heard a lot of talk on the elevators about "Bugs" tour guides said the hotel has bed bugs, maybe I sure had a bad experience for a very high cost, i am not a cheap person i like to spend money on things of value, there is no value in what the Marriott Marquis has to offer. NYC has better to offer for the same money check around! I will I am...
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On Aug 7 2011 I stayed in room 1961 Monday August 1-August 5 and I came home with beg bug bites ALL over my torso area. Unfortunately I didn't notice until I returned home. After reading the review, it seems as though floor 19 is a hot bed for the bugs.
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On Jul 15 2011 Zsa wrote, Stayed here in May, 2011 found no bedbugs but, I also travel with bedbug spray and always spray down my room/mattress/headboard/ etc. before I get in the bed or put my luggage on a luggage rack. Travel with bedbug spray it will maake sliding into those hotel beds much easier knowing that you've sprayed beforehand.
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On Jul 13 2011 Jodi wrote, Stayed in room 1059 from 7/5/11 to 7/9/11. Four people, 2 beds, and glad to report no bugs. Service was great. Plan to return again next fall.
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On Jun 27 2011 jconkle wrote, Stayed at this hotel June 8-11, 2011 and had no bed bugs at all.The hotel was great and service wonderful. Three in the room and none of us had bed bug bites.
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On May 24 2011 HP wrote, 5-12-11 always stay @ marriott Marquis in times sq when in NYC & hav never had any issues with bed bugs. many my coworkers hav many problems staying @ cheaper NYC hotels. I always tell them you get what u pay for . Thanks Marriott Marquis
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On Apr 11 2011 Stayed for 2 nights in room 3324 April 8th and 9th. Checked all the bedding including the pullout sofa bed, and there were no bed bugs found. We had a truly enjoyable stay!
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On Apr 8 2011 Former Bed Bug Victim wrote, My family and I checked into the Marriott Marquis on March 6th. We searched the first room we were assigned, Room 3850, and found bed bugs on one of the two mattresses. We immediately returned to the front desk and asked for a new room. We explained to them that one of the people in our party has had an experience with bed bugs in the past that she did not want to repeat! The lady we spoke with was...
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On Mar 15 2011 TravisTX wrote, ...and checked out on Mar 13, 2011. I am happy to report that we, my wife and I, had no issues with Bed Bugs(BBs). We stayed in room 2544. To give some background, I am a frequent traveler, one who is always concerned with the hygein, or lack thereof, of hotel rooms (yes, I put the remote in a plastic bag before I touch it, and I do this at every hotel I stay in). I checked this website before I left...
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On Feb 18 2011 anonymous wrote, ...night we had the same thing. We thought that we were paranoric and crazy since they checked the bugs. We checked out of the hotel on Wednesday morning, and when we came home I found them in my dirty clothes which was sealed with a zip loc bag and I found them on me. I took everything to the cleaners and sprayed the house and my suitcases, threw away shoes because I did not want to take a chance...
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On Feb 14 2011 Sergio wrote, ...called the manager, Mr Ron Rivera came to my room and I showed him the bloody tissue with the dead bug, he said that this type of complaints were handled by the corporate headquarters, a few minutes latter I was getting ready to check out and I saw a bug crawling on the bed, I put it on a styrofoam cup and called the manager again, he came in and put the bug in a plastic bag, played the roll of...
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On Feb 12 2011 Sergio wrote, ...to be a pimple, not payed too much attention to this. Next morning when I woke up I saw a small bug on my arm, I hit it with my hand and it poped leaving blood on my arm and hand, I called manegement, they came and saw the bug and blood, they told me corporate would call, a few minutes latter I saw another bug crawling in the bed, I called management, they took the bug, told me they would call at...
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On Feb 2 2011 RC wrote, On January 16, 2011 I stayed at this hotel and found bedbugs in my room (room 1901) the next morning. The housekeeping manager and a security staff came to my room, took pictures of the bedbugs and actually picked up a couple of them from the bed. I was moved right away to a different room (room 1907) and the housekeeping manager promised to dry clean my clothes and give me a report about this incident....
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On Jan 27 2011 Hoosier wrote, ...is best to pull back all the bedding and look at the mattress itself along it's edges for signs of bedbugs. I am glad tor report that the room was bedbug free. As an additional caution upon our arrival back home again in Indiana. We left our bags outside for 24 hrs on our front porch. I had read where the bugs cannot handle extreme cold and will perish quickly. I did this just in case our luggage...
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On Jan 22 2011 PAULA KENT MEEHAN wrote, 4 ROOMS AND SUITES BOOKED AT NEW YORK MMARIOTT HOTEL AND 13 PAGES OF RESERVATION NOTICE SENT TO GUESTS DOES NOT GIVE CLEAR DEFINIATON OF ROOM AND FLOOR OR FOLLOW ROOM REQUESTS IS THEIR A MANAGER I CAN WRITE OR TALK TO PAULA KENT MEEHAN PJKENT@KENQUEST.COM
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On Dec 16 2010 TEN wrote, I stayed at the Marriott Marquis at Times Square on Dec 15-16 in room 2950 and checked the mattress, headboard and chest at the foot of the bed. It was all clean and clear. No bed bugs anywhere!
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On Dec 9 2010 Chris wrote, Stayed here over the Thanksgiving Weekend 2010. We were in room 1516 with no problems. We performed a thorough bed bug exam upon our arrival and did not find any evidence of bed bugs. The room was extremely clean.
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On Nov 18 2010 I worked at the Marriott Marquis Hotel from Nov. 16-Nov.17 2010, and expected to go back in tomorrow. I had a notebook with me that I kept in my backpack. I was writing in it and put it back in my bag. When I picked my notebook up again, I found a dead bedbug in my notebook. I am curious if I am now a carrier. To this date, I don't have any bites.
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On Nov 17 2010 Dan wrote, I stayed in room 1234 in the Marriott Marquis on Nov 14-16 (2010) and found a bed bug in my bag when I arrived home. I do not have any bites or did not see any in the room while there.
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On Oct 26 2010 JW wrote, We recently stayed at the Marriott Marquis in Times Square from 10/15/10-10/18/10, room 3619. We were aware of the reports of bedbugs in New York City and checked out the mattresses, headboards and the room in general. We never saw any bug or had any issues. We had a wonderful time.
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On Oct 21 2010 Checked on this hotel as planning on staying here in Dec 2010. At this time it says "no reports" but if you search just "New York Marriott" there are several reports for the Marriott Marquis reporting bedbug encounters at this hotel.
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On Oct 19 2010 Hatoole wrote, ...read the reviews and was quite worried about staying there. I brought sprays and a silk bed sack to sleep in. I am glad to say there was NO evidence of BedBugs. We checked the mattress and around the room. No one received bites and I didn't have to use the sprays. While I will always come prepared to any hotel in the future I'm glad to report that we didn't need it. We had a wonderful time there.
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On Sep 2 2010 TRChicago wrote, The service at the hotel was very good. But there were bedbugs. When I reported them to the front desk, they seemed dismissive like 'it couldn't happen here!" I thought that the ambiance was excellent along with the accommodations and proximity to lots of sights.
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On Aug 1 2010 charlie2040 wrote, ...Unfortunately, while we were there our son developed an itch which we thought was a rash or allergic reaction. I had a similar slight itch. When we came home, I noticed a few bites in my legs. And now, one week later, the bite marks keeping getting worse. I believe we brought back some bed bugs with us. Now I am trying to get rid of them from our bedroom and house. And the itch is unbearable .
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On Sep 22 2009 GC wrote, I stayed here on 9/19-9/22. I woke up in the middle of the night itching and saw an insect moving. After turning on the light found the bug crawling on the bed and had it killed. Found a new one in the morning and preserved to show management. So far they asked me to take pictures of my body which I won't lie is not the best way to treat your guests especially when you have an actual moving bug as...
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On Sep 1 2009 New York Marriott Marquis Hotel wrote, ...to have photographed by a stranger - she is 15 and was already traumatized enough by the entire bedbug situation. We asked the chambermaid to verify that she had seen the welts to management as they seemed less than eager to admit any accountability. Honestly, for a hotel of that calibre and reputation, I had anticipated a more appropriate response and apology from them. Instead we were met with...
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On Jan 8 2009 SR32 wrote, Our stay at this hotel was unfortunately ruined by the bed bug infestation in our room! As soon as we left the hotel the bites ceased. It was a pity as the hotel has alot going for it. The lifts are FANTASTIC and not an issue at all. The reception staff are courteous and polite. The gym was the best hotel gym we have ever been in with a view of Times Square. The bed was comfortable. Rooms HUGE. Bed...
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On Jul 20 2006 Travellight05 wrote, I stayed at the hotel in May 2006 and 4 weeks after my stay I had bed bugs infesting my house! I have attempted multiple times to contact management of the hotel to seek reimbursement from them for the extermination of my home and replacement cost, no one is willing to help me! I am out over $100 for staying here! The hotel was beautiful but I didn't anticipate bringing bed bugs home in my suitcase!...
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