Bed Bug Planet SM Reports

New York Palace Hotel

(212) 888-7000
455 Madison Ave
New York NY 10022

This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. (Click on the Red Icon to view detailed bed bug reports.)
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The following reports are from third party sources. The Bed Bug Planet SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet SM Search Engine.

On Jul 6 2012 Patti J wrote, ...night is better than having an empty room. Over all I was happy with the location and the cleanliness and comfort of the room (I had heard about bed bugs in NYC so I was very concerned) I did get a fair rate by using the 3rd party, over all the stay was decent. PaPa and the other doormen were excellent. Had many great suggestions of where to go and what to see. Very friendly, funny and likeable.
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On Jun 6 2012 SGGill wrote, My friends and I stayed in 2 connecting rooms at the New York Palace in May, 2012. I was worried about bedbugs before choosing a hotel in NYC since I know they are a problem in the city. Before booking I called the hotel and asked to speak to a manager. I asked if they have had any bed bug issues in their hotel. I was told they did not have any "confirmed cases". The hotel is in a great location so...
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On Jan 4 2012 OperT wrote, ...as possible, dont use the internet downstairs as it will cost you. The worst aspect were the BED BUGS(see other people had the same problem). I thought I had an allergy to the shower gel or something but then when my wife noticed the same red bite marks on the flight home we instantly knew what the problem was. For such an expensive hotel this is a disgrace. We won't never return to this hotel.
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On Oct 7 2011 saskiagrace wrote, ...the taxi door (not letting the driver leave for about 3 mins) and was rude, nasty and sarcastic as well as being quite threatening expecting another tip even though he had just been past my bags. I'm a 22 year old female travelling on my own from London and I was deeply distressed and upset by his behaviour towards me. It also has bedbugs as I have 4 bites on one of my legs. Avoid, avoid, avoid!
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On Aug 11 2011 Teresa wrote, We stayed here from Augusy 3-7/11, and we had a great stay! NO BED BUGS. We checked our beds every night and kept everything off the floor. Excellent stay, clean hotel, and great staff. I would stay here again.
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On Jul 18 2011 My 18 year old daughter and I stayed here after searching for an upscale hotel with a clean report. We chose the NY Palace and there were NO bedbugs! Coming from out of state, we were very aware of the bedbug problems in NYC and took great care in researching before we booked reservations. The room was awesome, very clean and we did check very carefully each night just to be sure! I would highly recommend...
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On Jul 17 2011 If anyone has been bitten by bedbugs in this wonderful hotel they have been truly unlucky. Our family and friends stayed at The New York Palace and did not have one incident involving bed bugs or bites of any kind. We occupied 50 rooms in total and everyone had the most incredible stay. I wish The New York Palace well and hope they take the bedbug reports very, very seriously as we would love to stay...
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On Apr 14 2011 The New York Palace wrote, This response is in reference to the posting dating April 4, 2011. We were very concerned to learn your recent experience at the hotel but also grateful for this opportunity to contact you about it. This is the first we are hearing of this incident, and we are anxious to speak with you directly to better understand what transpired during your visit. Since your posting was an anonymous one, we are unable...
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On Apr 4 2011 JP wrote, Stayed in the NY Palace last week 28 march to 31st March Came down in morning and a colleague told me my neck was bleeding with a welt on it. I had blood all over my shirt. Figured it was just a pimple. My wife unpacked my clothes from the sealed suitcase today and got bitten 3 times. The problem is endemic to NYC at the moment You can't blame the hotel Clearly DDT is going to seem a good idea again soon.
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On Mar 1 2011 The New York Palace wrote, This response is in reference to the posting dating February 18, 2011. We were very concerned to learn your recent experience at the hotel but also grateful for this opportunity to contact you about it. This is the first we are hearing of this incident, and we are anxious to speak with you directly to better understand what transpired during your visit. Since your posting was an anonymous one, we are...
Read Full Report at bedbugregistry.com

On Feb 18 2011 anonymous wrote, I too suffered BED BUG( or Something )Bites while staying at the Palace Hotel. I too was treated poorly by management. I too will never again stay in this hotel. I too was traumatized by the experience and management. It is sad that there is this problem and even sadder that our trust in what is considered a 5 star hotel has been violated. Take some responsibility. The Palace protests too loudly and...
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On Oct 11 2010 JJ wrote, My family and I (8 of us)stayed at the New York Palace for 5 nights over Christmas 2009 (December 22-27, 2009). Nary a sight of a bedbug at any time during our tenancy in three rooms. I would stay at this hotel again in a heartbeat.
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On Oct 6 2010 Oliver wrote, I just found this website as I was researching for a trip to Montreal, Canada. I would like to say that my daughter and I stayed at this hotel in NYC for 2 nights in June 2010. We are both very sensitive to bedbugs and mites and we had no trouble with either in this hotel. I'm sorry that some folks have had problems with this hotel because it was a wonderful experience for us that we look forward to...
Read Full Report at bedbugregistry.com

On Sep 30 2010 Love New York but not bed bugs! wrote, ...reports on this web site, I decided to take the following steps to prevent the possibility of any bed bug bites. I purchased a clear shower curtain at the 99Cent Store (so I could clearly see if there were any bed bugs), and I purchased cheap throwaway sheets & a throw away blanket. I laid the shower curtain on the bed, put the sheets & blanket on top of the shower curtain and slept on the bed without...
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On Sep 28 2010 Colleague of mine reported she got bit by bed bugs last night. Stayed there for two nights. Got bit all over her arm.
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On Sep 15 2010 D wrote, NYC PALACE HAS BED BUGS! I GOT THEM TOO digusting and horrible experience. They were so rude about the situation and helpful. NEVER STAY AT THIS HOTEL, yuck!
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On Sep 9 2010 ...throughout the three nights. Thinking that this was a 5 star hotel, I assumed that it would not be bed bugs. However, when i got home, I realized that there was a bug in my bed. I had an exterminator come to my apt, and he told me that there were bed bugs in my bed and that the bites were bed bug bites all over my body. I thew out my 100 dollar mattress, all of my bedding, my suitcase, clothes,...
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On Dec 7 2009 Conneceur wrote, I stay in this hotel 3 nights, and the first nigth i woke up with all my body injured with red welts. I call the recepcion and they only moved us to a new room after one day! What kind of cleaning staff doesn't clean the room and change the sheets? I have never experienced this before and sincerely hope it never happens to me again.
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On Sep 5 2009 sjemsa wrote, ...I arrived back in Massachusetts terribly painful bite marks swelled up on my neck, back, finger and above my eyebrow. The manager was arrogant in my opinion, feined disinterest and acted puzzled. NONSENSE, must have been aware of serious bug problems. We have stayed at the NY PALACE HOTEL in the past but never again! REALLY SCARY and UPSETTING and PAINFUL! Can't sleep over this too upsetting!
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On Sep 4 2009 The New York Palace Hotel wrote, Visiting New york with my family and woke up with my finger bleeding. It appeared to be a bite similar to spider or bed bug? It became so swollen and itcy as the day wore on. I later saw more bite marks (red swollen marks) that look like welts! They are on my neck ;three large welts. As well as on my back in 2 different areas. The bites have become more swollen and horribly itchy over the course of...
Read Full Report at bedbugregistry.com

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