Bed Bug Planet SM Reports

Park Central New York

(212) 247-8000
870 Seventh Ave
New York NY 10019

This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. (Click on the Red Icon to view detailed bed bug reports.)
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The following reports are from third party sources. The Bed Bug Planet SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet SM Search Engine.

On Dec 18 2012 oliviash wrote, Bedbugs! No acknowledgement, no bill adjustment, just fill out a form for Security. I showed the manager a bite, and I am still itching like crazy! Only where my body was in contact with the bed did I have bites.
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On Dec 7 2012 Rebecca J wrote, ...floor to which I took a picture and video to show the night manager. She recognized that the bug was a roach before I said a roach. She switched me to another room which when I opened the door I was greeted with the stinch of cigarettes. Again I went to the night manger and she switched me to another room. The next night as I was in the bathroom I noticed mold under the rim of the bathroom sink...
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On Nov 27 2012 mcmorrc2 wrote, I stayed here in September 2010,got bit alive by bedbugs left after day 3 as my face had big bites on it and couldn't take it anymore,heard from the hotels attorneys a couple of weeks later to tell me the room was checked for bugs and their was none,I asked for this report and he sent me report from bedbug exterminators saying they had checked my room on the 2nd day I was there,I complained about this...
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On Oct 24 2012 cpirrotta wrote, ...booked through Priceline are usually rooms on the first few floors where they do not provide basics like a functioning ice machine and coffee maker. I will be speaking to Priceline about this arrangement as I believe it is deceptive to imply a hotel is 3.5 stars when in reality the room you are booking is closer to a 2 star. On the plus side, there was no bed bugs and it was in a great location.
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On Oct 14 2012 RER785 wrote, ...it. What else weren't they cleaning? The next morning I wake up in bed and see a red tick like bug crawling in the sheets. My first instinct is to kill it and when I do, blood goes everywhere. AFter googling, I see that it was a bedbug and obviously it had been feasting on me all night. I call the front desk four times to get someone to address the issue, go downstairs twice to try and get someone...
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On Sep 29 2012 Maura L wrote, ...sheets would remain crumpled as we left them underneath. The mattress cover (saw when checking for bedbugs, didnt find any to my surprise and relief)was filthy and stained, and the actual pillows and comforter were yellowed and stained, and did not smell clean. Everything was filthy and damp( why was the hotel so damp?), my fingernails would be black after being in the room for a time. There were...
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On Sep 6 2012 Aaron H wrote, My room had bedbugs. The sheer number of bedbugs makes me think that this is a problem that the hotel is willfully ignoring. When I asked for a refund, I was told that a refund was not possible. That's probably all that needs to be said.
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On Aug 26 2012 NJMJ1 wrote, ...up, think they were looking after there own people first (Americans) Towels all very clean, no bed bugs, room cleaned everyday, view from room good, you will not please everybody staying in hotels as there is always something to complain about. But for using this hotel in New York for sightseeing I would definitely recommend. And as I said if you are not happy do as the Americans do and moan. Also...
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On Aug 17 2012 Love2travel2211 wrote, ...by rude waiters. Service is not even in their vocabulary. It's a shame that what was once a nice hotel has gotten steadily worse due to lack of maintenance and poor staffing. And it's not really "cheap" either. The only good things that can be said are it has a good location and the beds are comfortable. Fortunately, we did experience the bedbug problem-that would have sent us over the edge.
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On Aug 16 2012 David C wrote, ...were already pretty low, but this still did not come close to meeting those expectations: 1) Bedbugs: By the end of my second week, I developed bed-bug bites all over my hands, feet, and face and had to go to a clinic for treatment. When I told the front desk, I asked for them to have the room fumigated and to alert the New York health inspector, as I was instructed by the doctor at the clinic....
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On Jun 14 2012 stacey s wrote, ...problems and they were picketing on the date I left. If that is important to you please check on that. Finally, it may be worth your time to check a bedbug registry, as I do for all hotels I stay at in NY. There are several, but the one I used had positive and negative reports for the hotel, so be forewarned. I did not experience any problems, but there were recent reports for this property.
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On Jun 6 2012 Lynne + Lawrence wrote, Stayed at the Park Central again this year as we have the past four years. No problems or any bed bug issues on the 19th floor. We'll go back again next year.
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On Jun 4 2012 brlukath wrote, ...the price tag for several reasons: Moldy/musty smell Itchy uncomfortable bedding that gave us bed bug paranoia Generally unclean/stained furnishings Expensive wifi rates (hotels of this low quality almost always include this service free) Awful "cable" (not even 1 commercial-free movie channel, eg. HBO) Overpriced in-hotel amenities (eg. soda machines offering $3 water) Expensive Times Square-ish...
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On May 8 2012 BahiaRugby wrote, ...(not before 4pm when most European flights arrive around lunch time.) and the coffin with the bed bugs ad right outside the hotel's main entrance, the hotel is just average. The rooms need a little refreshment. They are quite spacious but dark. We'd asked for communicating rooms via phone and email and the request was not registered in our files. After insisting, we managed to get 2 rooms next to...
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On Mar 25 2012 Nighthawkasl wrote, ...for the essentials and let them know the cleanliness was needing some help. My wife and I did the bed bug inspection and no signs of them anywhere. We left to do the tourist bit came back and we had toiletries but the cleaning was still lackluster. They did however deal with the trashcan. The workout room was fully equipped but several of the machines need adjustments or cleaning as they either...
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On Mar 19 2012 Will wrote, Wife and I spent the night of 2/15/12 here. Didn't check for bugs (will never make that mistake again!) but did get covered with bites about ten days later. No sign but the bites (thankfully). We didn't do any other travel during this period, so very likely from Park Central.
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On Mar 9 2012 visitor from the west coast wrote, Our stay (March 1-5, 2012) was bedbug free. We did the flashlight check, took precautions anyway, and did not see a bug the entire time.
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On Feb 28 2012 BJ wrote, February 15-19 I stayed in this hotel and on the last day I noticed bites on my feet and arms. After looking up the symptoms they yes are bedbugs. As a precaution as soon as I arived home I washed everything wash able and took rest to drycleaners. When asked to review the stay I put in the review what had happened but I am sure I will not hear from them. Moving on to another hotel for my next stay....
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On Dec 16 2011 Rony722 wrote, ...covert with sheets, so you basically sleeping between covered dirt And hotels.com talked about bed bugs. We only stayed here because got booked trough work when we found out what they payed without breakfast it was horrible. Then the staff is so unfriendly they ratter be on the phone with friends then give customer service I would not recoment this hotel unless you get it for a 2 star rate. Because...
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On Dec 4 2011 JerIG G wrote, Room curtains were filthy. Bathroom AC vent had cust caked on it. Housekeeper never cleaned countertop. Restaurant rated "Grade Pending" which all our NY friends told us means "Don't eat here; we're dirty but we are appealing our rating." The lobby area is clean and well maintained but the floors above need refurbishing badly. The location is good and the staff of the front dest and of the bar are...
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On Nov 28 2011 ClarenceofKent wrote, ...roll worst than s value brand. The food is not good and highly overpriced, go over the road to eat! The Wellington does a mean chicken noodles soup and great service. Late check out here is $100 ARE YOU JOKING? THERE ARE FAR BETTER HOTELS LIKE Best Western Time Sq.We moved there when we saw it was half the price and twice the service! When we found the BED BUG SCARE WE LEFT. PLEASE SEE PHOTOS
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On Nov 27 2011 November 15-18 , 2011 in room 1124. No bugs, no bites.
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On Nov 17 2011 kate b wrote, ...I started itching all over my legs- badly. I had at least a half dozen red, welt-y, blotchy bug bites! Immediately I called the hotel, and the "only" manager on duty was less than helpful or remorseful. Of course they'd say they never had a bed bug or any bug problem, but I did not have these bites until I stayed there. According to the manager, I needed to take this up with security and file a...
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On Oct 13 2011 janelarry wrote, ...close to numerous activities and attractions. It is an older hotel, but it was comfortable and we really had no complaints. On our last day there, a guest had reported bed bugs, but I had no personal encounters with this little pest. Because of its central location to NYC attractions, good restaurants within walking distance, and close proximity to the subway, I would consider staying here again.
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On Oct 1 2011 Labor dispute raises issues as to which reports are correct. We were here for 5 nights without any indication of bed bugs. There is a big inflatable rat in front of the hotel due to a labor dispute but that mentions the dispute is related to another hotel by the same owner and does not specify bed bugs at this hotel. We had no problems with bed bugs. Air conditioning units are poor in some rooms so...
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On Sep 28 2011 d v wrote, ...room, walked out of hotel one morning to see a blow up mouse saying that hotel was infested with bed bugs, the management did not send out a memo to reassure or let customers know about what was going on with the situation.i checked out immediately. previously before checkout when switching rooms due to reception service, management wouldn't send bellman to help with luggageS due to people checking...
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On Sep 22 2011 anonimous wrote, I stayed 5 nights in this hotel, September 3 - September 8/2011. I was extremely nervous about having bed bugs in my room and was afraid to carry them home after all. as I heared they are almost everywhere in hotels in NYC. I`m happy to say there were no bed bugs in my room on the 14 th floor. No bites, no problems at all. Excellent location! I had a pleasant stay there.
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On Sep 18 2011 NC2NYC wrote, ...hotel, and after I read the reviews, I really started to get worried. NY has had an epidemic of bed bugs in the last year, and any hotel that says they haven't had any is probably lying. But still, there were so many reports at this hotel I began to get worried. I have to say I was pleasantly surprised. I took all the standard precautions in room 944, stripped the bed (the mattresses are now encased...
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On Sep 8 2011 J9hodson wrote, ...was good, mouldy bathroom ceiling and sometimes the maid cleaned and sometimes she didn't bother! Bed bugs are are problem in some rooms, but we were OK. Breakfast was great but go early as they don't tend to restock- $31 for an eat all you can- quite pricey compared with deli over the road! Highly recommend Fluffys bakery and coffee shop next door for cheaper prices. Grayline bus tour was excellent...
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On Aug 15 2011 Was bitten by bed bugs at this hotel in June of 2011. Staff were polite about it and allowed me to get out of my pre-paid reservation, but I would never stay here again.
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On Aug 8 2011 PigeonsaNew-York wrote, ...in their head that were checked in the first coming pharmacy-> HOUSE LICE. Without adding any bed bugs. We were suprised to see that inflatable rat in front of the hotel every single day of our stay informing us and your guests about bed bugs infections in your place. After chatting with the person in charge of the inflated rat, we were informed about house lice, stange for an establishment of your...
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On Aug 4 2011 jennimcdonald wrote, ...There was mildew in the bathroom grout, but clean. There was a blow up rat with handouts about bed bugs in front of the hotel. The staff said it had to do with a union issue.I'm paranoid about bed bugs, so we inspected the room and found nothing. Hotel location is nice. i would not call this 4 stars. Maybe 3 stars.I would probably not stay here again because there are so many other choices and this...
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On Aug 3 2011 michelle_gandy wrote, ...On our last day, outside the hotel there was an inflateable rat with a sign saying the hotel had bedbugs and stay there at your peril! We had just checked out and quite frankly were releived that we had. I think the owners of this hotel are greedy, dont look after their staff, and think customer service is a thing of the past. they should think again if they wish to rely soley on their location....
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On Aug 3 2011 Icount4u wrote, Dirty! Unkept! Rundown! While the lobby is modern and bright it is not a representation of the rooms. If this is a 4 star hotel I would not want to stay in a lower rated hotel. The inflated Bedbug outside the hotel did nothing to improve the experience! While the staff were very courteous and understanding nothing was done. I would never stay there again!
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On Jul 31 2011 Sucho wrote, ...The room was dirty and dusty with hair in the shower. The hallway didn't looknlike it had seen a vacuum in days. It took 10 minutes to get down to the lobby via the elevator . This happened on several occasions. The day we left there was an inflatable rat 20 ft. tall outside the hotel protesting the hotel for having bed bugs and for being greedy. The inflatable pretty much sums up our stay.
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On Jul 22 2011 Me and my buddies stayed here 7/9-19th and had no problems. We did see that giant rat outside everyday. Now, this is NYC so we expected bedbugs to be at any hotel. We took simple precautions: examined bed on arrival, kept luggage off floor then went to duane reade and bought two types of bedbug spray. We sprayed around the beds and floorboards once a day and sprayed bed before sleep. If there were...
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On Jul 17 2011 Edel6106 wrote, ...furniture chipped and aging. room service doesn't answer the phone safety deposit box doesn't work bugs in bathroom . Bathrooms are filthy. When manager was called they never got back to me. To top all of this off everyday a huge blowup rat was placed in front on the sidewalk to protest the bedbugs at park central.no way is this a 4star hotel it is criminal what they charge it is a flea bag hotel.
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On Jul 15 2011 Sign Reader wrote, After spending my first of two nights with my son in this hotel, I walked out on to the street with my colleague, also a guest. There in front of the hotel was a coffin with an mannequin laying in rest, all in effigy. The accompanying sign read "BED BUG WARNING". Thank ____ someone went to this effort. It saved me a trip to the doctor to figure out what the rash on my feet was.
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On Jul 15 2011 Megs wrote, I checked in on July 12 and checked out July 14 and upon getting home discovered my entire back covered in BED BUG BITES! This has been confirmed by my doctor, my room as well was warm. When speaking with the manager they told me "it is an epidemic in New York City our sincerest apologies."
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On Jul 15 2011 Bites on face. Doctor stated they were from bed bugs. Stayed one night at this hotel on July 12, 2011. Hotel room was also hot and common areas were dirty. Expedia called hotel next day with complaints but hotel stated guest should have complained while there. This was not feasible as guest had been in depopsitions all day, was very tired and would be checking out early for a 7:20am flight the following...
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On Jul 15 2011 Cliffwood wrote, Booked the hotel for 5 nights thru 7/18 for five nights. Great location and helpful staff. Put us on 25th floor. But my wife got bitten by bedbugs on the second night. She woke up Thursday morning and found 4 red bites on her thigh, three in a straight row, one inch next to each other. We had a busy day planned in the city so didn't have time to deal with it till later tonight when we came back. I...
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On Jul 5 2011 1st trip wrote, We stayed 4 nights at the Park Central Hotel June 28-July 2, 2011, on the 9th floor and had no issues. However, we did take ever precaution that we could take personally: kept everything off the floor and in bags and used the spray from Bed, Bath, and Beyond. It was an enjoyable stay.
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On Jun 14 2011 Blek42 wrote, ...Definitely put the Do Not Disturb sign up if you don't want to be woken up in the morning. NO BED BUGS in our room on the 23rd floor. Overall a great place to stay when you can find the rooms at a discount. Hotel had rates of $150/night on Wed. for Friday arrival for their base room. Called early on the day of arrival to request upgraded room on higher floor and was obliged. Great place to stay...
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On Jun 11 2011 ACAV wrote, ...if we had paid more maybe we would have been pickier. Yes, the rooms are dated, but the only issue I had was the elevators. We were on the 5th floor so we just took the stairs most of the time. No bedbugs or anything like the horror stories posted in some of the other reviews. Maybe we were just lucky? Having said that, if I was staying there on a business trip, I would have expected a lot more.
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On Jun 7 2011 on June 5th 2011, we traveled to this hotel with a small group of 10 people. We stayed in 5 seperate rooms. one room with earlier check-in reported bed bugs and brought bugs captured in a cup to the front desk. no one told them they could file a "notice of claim or loss report". they were upgraded to a suite on the 25th floor. people in a second room woke up with heads and necks covered with bites....
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On Jun 5 2011 trinaFortWayne wrote, ...less than stellar also; our ice bucket was never emptied and it appeared that the only cleaning done in the room was to replace the towels and to make the beds. There was a whopping $14 a night charge for internet usage in the room. On the positive side. beds were comfortable, no bedbugs that we were aware of (we checked after previous issues reported here in TA). Location of hotel was excellent.
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On Jun 2 2011 robsyr09 wrote, the star rating on this hotel in inflated. exaggerating the star rating is the latest thing with on line travel sites. the hotel is dark and dirty. it has bed bugs. it is a 2 star property on it's best day
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On May 23 2011 Business Executive wrote, ...virtually nonexistent so we gave Park Central a chance. NEVER AGAIN. We called to inquire about bedbug prevention and we were told our fears were unfounded and drastic measures had been taken to ensure guests' health and safety. ALL LIES. The rates were through the roof ($799/night) because of business conventions in town but we put up with it thinking if we were paying that much they must not have...
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On May 23 2011 ExecTravel2011 wrote, ...contact so you would not ask them for help. All of the above could have been excused but then the bedbug bites appeared. My arm has a row of bites from my wrist to my shoulder. Before we travelled we checked the Bedbug Registry but Park Central employees (via phone) assured me that the reports were unfounded and that they had taken preventative measures. Very disappointed and very upset. Will never...
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On May 13 2011 WanderingEarthling wrote, I was nervous about the bed bugs due to what I had read here. But the price was right so I took a chance. When I got there I realized how great the location was and the room was just fine. I was also nervous about noise; there are tons of rooms in the hotel and mine overlooked a busy street. I usually ask for a room at the end of the hall to avoid noise, but I got a room in the middle of the hallway....
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On May 12 2011 Liberty2011 wrote, ...In one the telephone didn't work and in the other the TV was broken. We waited 5 hours for fresh towels to be delivered to the room. Some of the front desk staff were rude, but have to say some were nice. There was a union dispute going on while we were there and they had huge inflatable rat outside and the people spoke of bedbugs. It was a terrible experience thinking the rooms had bed bugs!
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On Apr 19 2011 hotmum1 wrote, ...cafe opposite, very nice food and staff. This hotel has rooms much like a premier inn 'travel lodge type.Didn't bother using the concierge or porters as too busy talking to each other and not helpful, also rude. the nice lady receptionist apologised and said they were working on staff hospitality skills, also there was an outbreak of bed bugs, lucky our room was ok. So ask before you check in.
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On Mar 4 2011 ...took days for bites to show bumps, and days after for it to look more like what websites described bed bugs bites looks like, commonly a red dot in the centre of the insect bite. Hotel manager was defensive, insisted that they were not bed bugs bites but a rash. I certainly have never seen this kinda rash before that matched exactly everything research reported are bed bugs bites. The following...
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On Feb 16 2011 ZebP wrote, If you want a hotel right in midtown this is it. Close to Central Park, Times Square, Carnige Hall etc. Nothing too special, overall the room was clean, bed was comfy (no bed bugs). I booked one night for $96. I'd stay again but wouldn't pay over $150 a night.
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On Feb 9 2011 My wife and I stayed for two nights recently at the hotel. We took precautions to put any loose clothing, items and luggage in garbage bags to prevent them from hitching a ride. After the first night my wife had a bite on her leg it was swelling fairly bad. We reported it to the front desk and was moved to a new room. A security manager took the report and saw the bite. After the second night I've...
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On Jan 30 2011 laurengucsb wrote, ...was still a hair on the bathroom floor), I just made sure to check the matress and sheets for bedbugs (no signs of everything) before going to bed. Overall, both of the rooms were smaller than I had been in and overall looked very dingy, old and in general like they need a good cleaned (for example, don't lose the remote behind the nightstand, it's filthy back there!, I didn't want to walk on the...
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On Jan 3 2011 Kyleesmilee wrote, ...when we were trying to sleep, however as we had been so anxious on arrival to check the beds for bugs we had already wrecked the beds by the time we noticed the door, and finding no bed-bugs decided we had better leave things well alone! Regarding customer service, we found the cleaning staff to be very friendly and helpful, much more so than some of the young female front desk staff who (with the...
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On Dec 30 2010 Dec 21, 2010 We spent a couple nights at this hotel and found it to appear very clean. The location was perfect and the breakfast buffet very nice. But, when we arrived home I was covered in bites from bed bugs. I telephoned the staff at the hotel and was patched to a voice mail box where I left a detailed message about the bed bug bites and asked for a return call. I haven't received any response...
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On Dec 8 2010 Bed bugs reported by two employees. One employee is severely bitten all over his body. The hotel General Manager is on the defensive. 'We should send him to the doctor and make sure it is bed bugs'. Well, clearly in two of the rooms our employee have stayed in from December 2 until today are ridden with bed bugs. The hotel management seems to like to give the run around that there are bed bugs. Health...
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On Dec 6 2010 Irishstraw wrote, ...itself was, as expected, an very average room with two doubles but it was very clean and free of bedbugs which was a relief. We did a complete check of bed, sheets and between mattresses with no signs of the little critters and no bites in the morning. We did find the room temperatures too hot at times but as there was no air conditioning running in hotel, the only way we could cool it down was...
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On Dec 3 2010 bitten wrote, 12/3/ 2010 woke up to over 100 bites on my legs and arms. Hotel sent my stuff out for steaming and asked i don't tell anyone.
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On Nov 9 2010 ...on my husband's stomach. He said he started scratching in the middle of the night. The next night on David Letterman he joked about the bedbug infestation during his monolouge. I called the hotel and asked to speak to the manager. I got a voice message and left him a detailed message with the room number. He never returned my call. I only wanted to have the room checked so no one else gets bit.
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On Oct 28 2010 We stayed in this hotel week of 10/14/2010 and all of my travel teams rooms were infested with bed bugs. Not a great venture for $300.00 bucks a night Great Location Though
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On Sep 23 2010 ...much attention to them and went to sleep. Up to this point, I never even imagined such things as bed bugs would be present in "good" NYC hotel rooms. Next evening when I got home, I noticed dozens of insect bites up and down my legs. It was the worst thing I have ever seen on my body. The next couple of months were absolutely miserable. I am very fortunate in that I did not carry any of the little...
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On Jul 30 2010 aleav wrote, ...So here's another one: We arrived to Park Central Hotel in July, late at night. We had heard about bedbugs in the news, so we asked the front desk when we were checking in if they had had any reports. They said no. The first thing we did was check for bugs because we were all worried about it, and I did not want to bring bedbugs home with me. We checked under the mattress, and I found several bedbugs...
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On Jul 18 2010 Amy wrote, We arrived to Park Central Hotel on July 10th, late at night. We had heard about bedbugs in the news, so we asked the front desk when we were checking in if they had had any reports. They said no. We were assigned room 418. The first thing we did was check for bugs because we were all worried about it, and I did not want to bring bedbugs home with me. We checked under the mattress, and I found several...
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On Dec 21 2009 ChitownMomma wrote, ...expect it to be free, I did expect a lot more for my $25. And since I have returned, I have been very uncomfortable with the numerous bed-bug bites I received from staying at the property. I travel all over the world, and stayed in many types of accommodations and have never been bitten up like I was last week. Apologies posted online are not enough. The hotel really needs to inspect their rooms.
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On Jan 25 2006 A TripAdvisor Member wrote, ...lower rates than similarly located hotels. Our room was of decent size for New York and had no bedbugs. It was reasonably clean and had a table and newer TV. It did have a great deal of cracking paint/plaster on the ceiling and the shower ____ broke during our stay. The shower pressure was little more than a trickle. A friends' room had a non-working telephone. Additionally, the front desk staff...
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