Bed Bug Planet ^SM Reports

The following reports are from third party sources. The Bed Bug Planet ^SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet ^SM Search Engine.

On Jul 2 2012 XKL909 wrote, ...that I am particularly concerned with cleanliness when I travel and always do crazy checks for bed bugs/mold/etc and this hotel was fine. AND we did not see any ghosts or have any supernatural experiences, either (see other posts). We came for a wedding but had never been in Chicago so we wanted to do tourism while we were there. The hotel is in an ideal location downtown, close to public transit...
Read Full Report at www.tripadvisor.com

On May 23 2012 I too have stayed in this hotel a number of times with absolutely no bed bug issues. One time (2010) seven of us stayed there for several days (in four separate rooms spread out around the hotel)- not a single bite between us!
Read Full Report at bedbugregistry.com

On Mar 18 2012 karisue71 wrote, ...manager at the front desk did not seem very concerned when I told her about the cockroach and a bug that was on the bed. I asked for her to send someone up to my room to make sure it was not a bed bug. The air was not on at all and the customer does not have any control over the temperature in the room and the room was very warm and the humidity that the fan was pulling in, made the dirty carpet...
Read Full Report at www.tripadvisor.com

On Jan 2 2012 Levi O wrote, ...remain in operation with such serious safety hazards. At approximately 11:20 p.m., we discovered a BED BUG in the bed in one of our rooms! We immediately gathered the evidence, took pictures, and called the front desk. The front desk did not seem surprised by our discovery and acted as if we were inconveniencing them! The front desk sent a security officer to the room at approximately 11:40 p.m.,...
Read Full Report at www.tripadvisor.com

On Sep 21 2011 Grocamarillo wrote, Terrible hotel. I couln't stay and had to fin another hotel in the middle of the night. The room was dirty with bugs in the bed and bathroom. Simply terrible and when talking to the manager I received a bad attitude. Do not stay here.
Read Full Report at www.tripadvisor.com

On Sep 20 2011 I have stayed at the Congress Plaza Hotel on numerous occassions since 2006. I have NEVER seen a bed bug or returned with bites. I have stayed in various rooms, from small to large, old to renovated. All clean and bug free.
Read Full Report at bedbugregistry.com

On Sep 9 2011 I had planned to stay at the hotel over Labor Day Weekend (9/11), but when I went into the room, I immediately check the bed. The first corner I came to, I found a small bed bug crawling along the corner of the mattress. We immediately checked out. I could tell though that the bed was new. It was a platform bed with new mattress. Obviously, they've still got problems. Just glad we didn't stay.
Read Full Report at bedbugregistry.com

On Sep 5 2011 gidget18_11 wrote, This hotel is a total dump and completely over priced for what it is. There were ____ roaches in the lobby and bed bugs in the bed. The rooms are in very sad shape and dirty. When we told the manager that we were not staying and we wanted our prepaid weekend refunded they refused. We ended up staying one block away at the Hilton for just $7 more a night and a total night and day experience from service...
Read Full Report at www.tripadvisor.com

On Sep 1 2011 Hadley I wrote, ...After sitting down on the bed, I discovered the sheets appeared dirty and had hair on them. THEN I discovered there were bed bugs covering the sheets! The hotel has since been repeatedly denying the existence of the bugs even though when we went to the front desk and asked for a refund they were seemingly nice about it. This hotel is dirty, run down, and has pretty awful customer service.
Read Full Report at www.tripadvisor.com

On Aug 29 2011 charlie c wrote, Bed bugs! Bed bugs! Bed bugs! Bed bugs! Bed bugs! We didn't actually stay at this hotel because when we pulled the sheets back there were bed bugs aall over the place. We turned right around and told the front desk about it and were told "we don't have bed bugs." They were good about giving the refund which was nice. The room was really worn down. Everything smelled like lysol and the base board was...
Read Full Report at www.tripadvisor.com

On Jul 6 2011 Karen99 wrote, ...The fat that we are possibly out over $300 on this hotel is extremely upsetting. The hotel did not care aboue the fact that it is falling down, people are doing drugs, the rooms are filthy, that there is lead paint chipping or anything else. I felt like if we had stayed there it would not have been safe, I would have caught a disease or had lice and bed bugs. DISUGSTING - HORRIBLE EXPERIENCE!
Read Full Report at www.tripadvisor.com

On Nov 3 2010 BlazinRed wrote, Enough said. There is a reason why there are so many bad reviews. Do not, under any circumstances, stay here! It really needs to be condemned. I've stayed in hotels all over North America as I travel for work. This hotel is by far the worst I've ever stayed in. I'd rather sleep on a park bench, at least there would not be bed bugs. Dark, dreary and nasty. I'll let my photos do the talking now.
Read Full Report at www.tripadvisor.com

On Aug 18 2010 kats30 wrote, Stayed here for two nights and my daughter was infected with tons of Bed Bug bites. I've been trying to complain to their head of Secuirty with no answer or returned phone calls.
Read Full Report at www.tripadvisor.com

On Aug 1 2010 traveler422 wrote, ...and we couldn't get our car until 6am so after we woke in the morning about 5:45 am , we noticed a few black bed bugs in the bed.GROSS. We couldn't have gotten out things and left any faster. I have stayed in several hotels in Chicago but this one was the worst. Never again will I stay here. Since we booked with priceline we weren't able to get any money back. I would rate this hotel at a 1 star.
Read Full Report at www.tripadvisor.com

On Oct 8 2008 trstockton wrote, If you don't mind sleeping with bedbugs this is the hotel for you. The room had old dingy,mildewed furniture. It had an odor. I woke up to find at least three (3) bedbugs around my head and on my pillow. It took the hotel a month to refund my money after much complaining and threatening to sue. Beware!
Read Full Report at www.tripadvisor.com

On Aug 30 2007 Congress Plaza Hotel BAD wrote, I was at a conference in Chicago and I booked a room at the Congress Plaza hotel online. Little did I know that the worker's union is on strike at the hotel and have reported a major bed bug infestation. That's exactly what happened to me when I stayed there. I had over 50 bites on my arms, legs and back. It was an awful experience!
Read Full Report at bedbugregistry.com