Bed Bug Planet SM Reports

Sands Regency Hotel & Casino

(775) 348-2200
345 N Arlington Ave
Reno NV 89501

This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. (Click on the Red Icon to view detailed bed bug reports.)
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The following reports are from third party sources. The Bed Bug Planet SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet SM Search Engine.

On Nov 19 2012 Arrived Nov 12-received a bite that night - thought it was a spider bite. Thursday night I was bit again but I caught this one and bagged it. Reported it to security and gave them the evidence. Found out this also happened on another floor that week. Found other web sites stating this hotel has had this problem in Aug and Sept. Anonymous
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On Sep 1 2012 Shari Z wrote, Disgusting dirty place and people! You have to watch your back so you don't get robbed! They need to cleanup this hotel or demolish it. If you want bed bugs and dirty people, then its a great place to visit.
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On Aug 22 2012 Grniis88 wrote, Will NEVER stay there Again. I have several bed bug bites and my friend felt them and pulled 11 of his body. Security put them in a jar and wanted to ____ us to new room! I declined and checked out! I went to front counter to get refund and was not given it! The so called Mgr. would not come out! I have several pics! I wish I could share them! Beware! Gross gross gross! My credit card co. Gave me my...
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On Jul 26 2012 Bootus wrote, I had stayed at the Sands in August 2009 and ended up with enough bites to visit the hospital ER. I had to have introvenus antibiotic treatments for several days. I can only say stay away from this place. Management and staff were impossible to deal with. I also had to deal with security. I was taken to a small room in the back of the casino to give a written statement. Great customer relations. To...
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On Jul 1 2012 MKB425 wrote, ...to pets but this was not noticeable in any of the hotel literature. My travel companion noticed bed bugs in the blankets and there was strange sticky goo on the tv remote and on the bathroom floor. Everything smelled of stale cigar smoke and cleaning solvents. Hallways are noisy and dirty. No updates are evident - the rooms feel like a time warp back to 1969 - fun if you're shooting a movie! We...
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On Apr 3 2012 Bitten wrote, ...welts/bites all over my arms and neck. Did some googling and pretty much figured out it was bed bugs, went to the doc to make sure and he confirmed. Didn't report it to the casino but instead went to the Washoe County Health District, they said they would send an inspector. I did notice spots of blood on the sheet and pillow in the morning but thought I'd scratched myself as I was unaware of the...
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On Dec 31 2011 AC wrote, ...off. It then came a little closer and I noticed that it had a flat body. I immediately looked up bed bugs and there it was a picture of what was in front of me. I called the front desk, put me on hold forever then said they would call me back. They called back and told me to come to the front desk and they would change my room and send security up to look. I told them to send security up and I would...
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On Dec 25 2011 Chuck wrote, ...My longest stay was one week. My last stay was about 3 weeks ago. I have never stopped one single bed bug in any of the 3 different towers and I'm very familiar with the entire bldg. I don't work here. I'm just a person that frequently stays here because it's very inexpensive if you use hotwire.com . Just wanted to share my experience that I have happily never seen any here and I know what they...
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On Dec 13 2010 Jak wrote, 12-11-10, found a bed bug crawling on my bed at the Sands. Wasn't sure it really was a bed bug at first because I didn't know what they looked like. But then I went home and looked them up on the Web and it was definitely a bed bug. Didn't inform the casino about it. Probably not going back there again.
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On Apr 14 2010 415Travel wrote, If you want your vacation ruined, treated like ____ by their staff and deal with weeks of bug bites, please stay at Sands. In all my years of traveling, this must be the WORST hotel ever.
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On Mar 17 2010 I stayed there from 3/12/10 to 3/14/10. I woke up with bed bugs all over the bed and myself. I was so digusted that I immediately called the front desk. They sent a house keeper to the room and she was just going to change the sheets. I insisted that I be moved to another room and she called the house keeper manager. Then two security guards came to the room and collected the bugs. While the security...
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On Mar 16 2010 dissatisfied customer wrote, I just stayed at this hotel, Sands Regency in Reno, NV, for the weekend of 03/13/10. I woke up in the middle of the night to something crawling on me. To my surprise it was a bed bug. I turned the light on to find several of them crawling on the bed. Needless to say I reported it to the front desk and decided to leave instead of getting another room. I am just hoping that I cleaned everything well...
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On Jan 3 2010 sanjo15 wrote, ...later the water was still cold. They were giving out free drink wristbands and now we know why. The beds were hard as a rock and the bartenders were extremely rude and slow. The worst part and remember this. We returned with bed bugs. Yes. Now we have to clean everything. Never had an experience like this before. I would rather spend the extra money and stay at one of the other establashments.
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On Feb 8 2008 We changed rooms here not once but TWICE. Ok, so the first room change was not for bed bugs but for a sopping wet floor (from a window being left open during storms the week before) and the smell of mildew/mold, but just when we got comfortable in the second room, we found bedbugs. We weren't even looking for them. We had stripped the bedspreads off the beds because we heard those don't get washed,...
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