Bed Bug Planet ^SM Reports

The following reports are from third party sources. The Bed Bug Planet ^SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet ^SM Search Engine.

On Nov 13 2012 CWinstin wrote, The bedbugs were not as bad as the staff's non-reaction and overall terrible attitudes. We could live with tired old rooms for $250 but seriously EVERY aspect of the staff there was terrible. Yes, we have several of our group get bug bites. STAY away , what a terrible place.
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On Nov 9 2012 Itchy and BITTEN BAD :( wrote, It's 2012 and they still seem to be in denial about a bug problem. That or they enjoy outright lying to me when i have bites ALL over, went to doctor today (Nov 8. 2012) and was CONFIRMED bitten by bed bugs, and i actually FOUND A BUG WITH MY OWN eyes, photographed it, and showed it to security (the bug was on my bed in the room!) and they changed my room, supposedly called an exterminator. Then they...
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On Sep 8 2012 marant72 wrote, Dirty, old, ugly, rude staff at breakfast who steals through coupons, and the likely have bed bugs. We were totally surprised by what's called Hotel (4 star?). The price was too high for what you get. At the front desk were friendly, but breakfast (____)! Disgusting meal, lazy staff and waiters are trying to steal from us! Big mistake as some sort of breakfast coupons, which allow them to steal. I...
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On Aug 19 2012 Malcolm J wrote, We took a chance on this one as I had seen some bad reviews regarding 'bed bugs'. I'm glad to report that the room was clean and tidy with no sign of the aleged 'night life'. After moving rooms due to poor wifi signal in the first one we were alocated we soon settled in to the large room with a huge bed which made our king size at home look small! The room had a large LCD flat screen TV and a filter...
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On Aug 10 2012 Maria B wrote, Large and clean room with nice beds (checked for bed bugs but no sign). Bathroom in need of renovation though - especially the plumbing: toilet was nearly impossible to flush and the shower tricky to adjust. Stayed there 4 nights in April and the room was quite cold - had to sleep with a thick sweater on. The location is great though - just a few minutes walk from Central Park, Times Square, subway....
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On Jul 5 2012 Bobkatevan wrote, This hotel was in a good location. Service was quick and we were into our room fast. The room had a musty old smell. Got used to it as we stayed longer in room. It was clean but needed repair and remodel. Tiles in shower looked ready to fall off. Didn't see bed bugs as noted on another review. I checked. Bed was fine. I would not stay here again because of smell. Located near lots of tourist areas....
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On Jul 2 2012 Angelo H wrote, ...1 star.This is my 7th visit to New York and the first time that I have been bitten repeatedly by bed bugs.I at first didn't realize what the red marks were on my arms ,neck and chest,having thought it was a mosquito bite.Upon closer inspection ,and having caught some of the disgusting little vermin on myself ,I am under no illusion as to what they are.I have since seen that the web is full of complaints...
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On Apr 17 2012 Chris B wrote, Some of the reviews for this hotel on TripAdvisor were a little frightening (IE bed bugs, mold, etc.) and had me expecting the worst. A conference I was lecturing at was being held here.and since I was traveling alone, I thought it best to stay in the hotel where the event was being held. The room was clean, but this place needs some updates! When I walked through the hallways, It kinda had a "shining"...
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On Mar 12 2012 IGScot wrote, Hotel is in a decent location but the whole place is very rundown.The rooms are clean but after some of the reviews earlier in the year regarding rodents and bed bugs they must have had to sort things out.Staff are helpful and there are around 600 rooms so it is usually busy,especially with large groups of young people.There are ice machines on every second floor but make sure you get a room well away...
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On Mar 2 2012 caribeocean wrote, Location is not bad, 1.5 blocks from subway station, 5 - 10 mins by cab to Manhattan cruise port, easy to access to times square/grand central. I only stay total 6 hours at this hotel, so I didn't use any facilities. Friendly staffs. I paid less than 100USD, Only thing, I think there are bedbug. I have few bite my leg and arm, so I don't know if I want to stay here again.
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On Feb 26 2012 Chris S wrote, Someone in my party had bedbugs in their bed on the first night of our stay. Management did not seem surprised and only offered to move them to another room, not the Holiday Inn down the street. Free breakfast was nice, free wifi was an added bonus, location was good, but there are bedbugs, so be careful.
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On Feb 21 2012 ruvb wrote, ...that simply weren't met. Room cleanliness is probably the number 1 concern - while our room had no bedbugs and the sheets themselves were fairly clean, everything else in our recently refurbished room (including all walls and handles) needed a thorough scrubbing. While some things did not look too dirty, when extra towels were delivered and I accidentally hit the wall with one, it was covered in...
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On Jan 16 2012 rustykeloid123 wrote, ...A little more than halfway through our stay, one of our roommates discovered what looked a like a bed bug on her bed, photos of it were taken and compared to photos of bed bugs on the internet. She talked to front desk and we were moved to another room, they said they would have exterminators in the next day to see if there was a bed bug problem - they never got back to us whether it was or not...
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On Dec 12 2011 Jared J wrote, We were here last weekend for a friend's wedding. Our first room had bed bugs.lovely, right? So we got a new room The second room had black mold on the walls and ceilings and had an abrasive mildew smell. The third room was fine, but the bathroom in every room is incredibly small and they gave us two towels for four people. Also, maybe just a personal note but the staff were convinced we had more people...
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On Dec 10 2011 Emma100 wrote, ...and made me panic. We also had our 2 year old daughter with us and I didn't want her sleeping on a bug infested bed. When we got to the hotel I asked for a room quite high up and the only room they could give us was 1532 which is the room I was most paranoid about after the review on here. I immediately asked if I could swap to another room and it didn't matter which floor so we were given room...
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On Nov 30 2011 Gerigenie wrote, ...Although the room had all facilities, I'm not sure I would choose to stay in this hotel on another occasion if returning to New York. I have always preferred staying 'downtown' in any case but the hotel I have previously stayed at appeared on the Bed Bug Registry so I wasn't tempted to go back there! At least the Holiday Inn Midtown does not appear on the BBR and I must say was very clean.
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On Jul 1 2011 AmeL70 wrote, ...keep accumlating. I had to call 3 times to ask for additional towels and wash clothes! Rooms were old and outdated.staff was rude. Not helpful except for one bellboy named Jimmy. He was the nicest in the hotel. I hope that Holiday Inn Management will look into the rudeness of its staff at this hotel. The only good things I can say is .easy to get a cab and no bedbugs! Room 441-2 nights! No view!
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On Jun 27 2011 dale5050 wrote, ...the mirror to the closet behind me trying to backpeddle as quickly as possible. I have heard of bed bugs and roaches in hotel rooms, but rats!? Wow! Anyway, the rat scurried by me and went under my bed probably trying to get away from me as quickly as I was trying to get away from it. What was unsettling was when I called the front desk for assistance the clerk stated,"Welcome to New York City....
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On Jun 11 2011 nycndc wrote, This hotel was an absolute nightmare. Worn and old furnishings with poor housekeeping. When we complained to the General manager Joe C, he was arrogant and rude! He just brushed us of like we were bothering him. Save your money and stay somewhere else. It's the pitts.
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On Feb 28 2011 mlenio11 wrote, ...check-in around noon. Soon enough the lobby was FULL of people and no one got checked-in until about 4pm because the rooms weren't ready yet. Aside from the check-in issues, the staff were helpful with maps, tips, etc. ROOMS - It was a small room but got the job done. It was your basic Holiday Inn room, plain and simple. Clean. NO bedbugs. Affordable. All in all, I'd consider staying there again.
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On Sep 26 2010 My friends and I were staying the night at this hotel and were only in the room for about 2 hours when we saw a bug crawling on one of the beds. We killed it placed it in a napkin and showed it to the hotel lobby workers behind the desk and demainded a refund. They took the bug in the napkin into another room and told us we could upgrade to a room on the 14th floor after that we decided to leave. Do...
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On Aug 24 2010 County-Hunter wrote, ...leak somewhere and the carpets had been soaked. But our room was fine. More importantly, it was clean. No bedbugs - thank ____. The A/C worked fine and the outside temp was near 100. Our room with 2 double beds was quite spacious and our two teenagers had plenty of room. The gal at the concierge was pleasant helped us get Broadway show tickets. We had a good time and I would stay here again.
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On May 26 2010 jenniferbrinley wrote, ...the world. After staying at this hotel on a recent business trip, I returned home covered with bed bug bites. I've called the hotel several times and have been unable to speak with a manager. I'm still waiting for "the executive office" to call me back. When I googled "Holiday Inn and bed bugs" the Holiday Inn on West 57th popped up as number one in the search engine. I'm not the first person to...
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On Nov 18 2009 Jacquie61 wrote, ...corridors and rooms are delapidated and showing their age. Chipped paint, peeling wall-paper and frayed carpets were a feature of our room along with a major infestation of bed-bugs which bit me extensively! They did agree the room would be fumigated following my complaint but they did not appear surprised to hear about the additional room occupants! If you know what is good for you - STAY AWAY!
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