Bed Bug Planet SM Reports

Sheraton Manhattan

(212) 581-3300
790 Seventh Ave
New York NY 10019

This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. (Click on the Red Icon to view detailed bed bug reports.)
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The following reports are from third party sources. The Bed Bug Planet SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet SM Search Engine.

On Jun 12 2012 Lin wrote, I stayed in room 927 from 6/1/2012-6/2/2012 with my sister. The first night I only got 1 bite on my arm. My sister got a few bites on her legs. The second night I got 5 bites on my left leg and 5 bites on my right leg. My parents and brother stayed in the room next to us, 925. My brother was also bitten in that room.
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On May 18 2012 Huge bedbug, so swollen it couldn't run away. Have pictures. Hotel manager claimed we were setting him up. Slept in my car. I hate NY
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On Jul 9 2011 PTSD wrote, I was attacked by a giant bedbug which leaped at me off the ceiling while I was checking the sheets for tiny bugs. I have a huge blister on the back of my neck and suffer post traumatic stress disorder due to the attack. Check ceiling before beds if staying at this hotel!
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On Dec 6 2010 I was there for one night on Satruday, Dec. 4. I checked for bed bugs and didn't see anything but the next day I had several bites on my leg. I also went to the a broadway show that night so I guess the bed bugs could have been in the theater. I didn't say anything to the hotel because I didn't notice the bites until after I was on my way home.
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On Nov 29 2010 J. Bailey wrote, ...for the rug to be re-vacummed upon my arrival which was taken care of immediately. I checked for bedbugs with a flashlight in the sheets and along the mattresses and carpet and saw no sightings. In fact, the bedding was extremely crisp, white and fresh . almost like new. I intentiallty waited a couple of weeks to file a report after I felt certain no infestation came home with me. I feel confident...
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On Nov 26 2010 jms wrote, Stayed at the Hotel from 13th november to 18th November and really nervouse as I knew about the Bedbugs.When I arrived at the Hotel I spoke to the Receptionist about the Bed Bug Issue and she assured me that they had no Bedbugs I was given Room 1002 and I stripped the bed checked the matress .all the furniture.carpets .curtains and their was no sign of these Bedbugs .everything was very clean
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On Oct 30 2010 I stayed at this hotel on October 3rd - 6th, 2010. Shortly after checking in, we happened to be waiting in line behind a woman who was reporting a bedbug in her room (she moved to another hotel). We were nervous, to say the least. We checked the bed & room fastidiously and found no signs of bedbugs. We got no bites at all, and the only problem was that we were so anxious about bedbugs that we didn't...
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On Oct 13 2010 jim wrote, Stayed in room 1028 on October 12, one night only. Completely tore apart the bedding to inspect for bedbugs. Examined all the mattress seams. Found zero bugs, no skins, no ____ matter stains, nothing. Slept fine all night, got up at dawn (prime feeding time) and checked for any critters on the hunt. None. Very relieved.
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On Oct 10 2010 Tamara wrote, Although very concerned and afraid of staying at this hotel, we had a great time and nothing happened. I wrote before to let they know I was worried, and they answered very politely assuring me they were updated with the issue and the satff was prepared for any circunstance.We satyed from sept 30th to oct 8th at room 1527.
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On Sep 28 2010 nc wrote, Our stay was from September 2nd - September 6th, 2010 for the US Open. Out of 6 of us - one was eaten so bad that we had to call the hotel Dr. in right away. Three of us developed the bites after arriving home about 10 days later. I personally wrote the hotel manager and the head of Starwood hotels and received absolutely no phone call or correspondence regarding issues. I would definitely not stay...
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On Sep 27 2010 ...were smeared with a very light pink tinged powder. No mattress or box spring encasements but no bed bugs or signs of them. Bed frames were metal and clear, behind the bedboard was clean and clear, curtains clear, and bedside tables wood but all clear. The carpet didn't really look new but was about 1/4 inch away from the baseboards, which were obviously very new and it appeared the wallpaper was...
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On Sep 27 2010 ...I overheard 2 hotel employees talking about calling the exterminators and I also read reports of bedbugs at this hotel so I immediately tore apart the bedding to see if there were any bugs. I found 3 bedbug nymphs in the seam of the mattress! I was worried that the front desk would not believe me so I squished the bugs and took them downstairs. The hotel staff was very apologetic and they immediately...
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On Sep 22 2010 WC wrote, We stayed there 9/9-9/12 of this year (2010) and got eaten alive by bed bugs. The bites got real bad- swollen, blistered over, and lasted for weeks. Only one person had them show up initially but over the next two weeks they showed up on everyone. The Director of Housekeeping was really helpful however and had all our clothes cleaned, changed our room.
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On Jul 30 2010 UGH wrote, My sister and her family stayed here before a race the next day - I jokingly warned her to be on the look out for bed bugs before they headed to their room, but when they unfurled the extra cot in the room, there were bed bugs. The hotel sent someone up to take "pictures" and asked if anyone in the room wanted to see a doctor (kid you not). They didn't seem too shocked by the discovery though - I would...
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On Oct 18 2009 none wrote, ...of the year? Did a couple of searches, asked nurse, etc. only to discovered had been bitten by bed bugs. Called the hotel, was put on perpetual hold, finally told Housing Manager would speak to me, mysteriously Housing Manager now "gone for the day", he would call me back tomorrow, I questioned if anyone in that room now and was told "yes". Can't believe they would leave people there if know bugs...
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On Dec 4 2008 Sheraton Manhattan at Times Square wrote, While on business, I stayed at the Sheraton Manhattan at 790 7th Ave NYC, NY on 12/1/08 and 12/2/08 (checked out on 12/3)in room 1133. Noticed several (about 10) red itchy bumps (like enlarged mosquito bites)evening of the second night, but did not pay too much attention as it was late and I had a meeting early the next day. Noticed more bumps the next morning. By the time I got home evening of 12/3...
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