Bed Bug Planet ^SM Reports

The following reports are from third party sources. The Bed Bug Planet ^SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet ^SM Search Engine.

On Sep 16 2012 No bedbugs! We checked in on 8/21/2012, and checked out on 8/23/2012. I was extremely concerned, given some of the reports I have read on this site, as well as on TripAdvisor. When we checked in, I mentioned my concerns to the woman who checked us in, and she actually acted with kindness and consideration. Upon my request, she looked up our room, and checked reports on it; she found that there had...
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On Jul 12 2012 June 8-9, 2012 No bed bugs! I was a little scared after reading reviews. We stayed in the new rooms. The hotel was great and had no complaints. : ) : )
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On Apr 30 2012 Carol Buchanan J wrote, Good service however I came home with bed bug bites - Tower 2 Junior Suite
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On Jan 27 2012 Anonymous Guest wrote, ...I looked under sheets and mattress but didn't see anything noticeable, but also have no idea what bedbugs look like. I alerted the hotel supervisor at the time, and she was very apologetic and assured me that the room would be investigated. I was not offered any type of cleaning service as I have read here with other guests of the hotel, but rest assured, I am taking my luggage directly to the cleaners...
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On Dec 13 2011 Hilton Hotel wrote, Dear Anonymous on 11/24/2011 Thank you for your comments. We would like an opportunity to speak directly with you regarding your experience so we can investigate and address this matter. The Hilton San Francisco Union Square employs a very aggressive preventative maintenance program including the use of licensed pest control K-9 teams. Additionally, our staff has been trained on in what to look for...
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On Dec 3 2011 Bible scholar wrote, I stayed at the Hilton downtown for a conference from November 18-21. I came home with bedbugs. I was in Tower 2 room 1218. I didn't discover bites until I came home.
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On Nov 24 2011 ...13th to 18th Nov 2011 at the Hilton and then two day at the Kimpton Serrano across the road. I was bitten at either one or both of these hotels. i suspect this was the Hilton as i was itchy from staying at the hilton but did not check. my biggest concern is bring the bug back to my home . i have had to get rid of many garments i note both these hotel appear on the web to suffer from bed bugs
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On Jul 29 2011 julia44 wrote, I recently stayed at the Hilton Union Square with my husband, who was here for business. Overall, it is a pleasant stay (though there IS a bed bug issue - I would recommend calling beforehand to request a room that has been inspected.sad to think you have to do this, but you really do these days). Ok, so aside from that issue, the room was clean and the staff was friendly. However, my issue lies with...
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On Jul 4 2011 equusnyder wrote, Upon arrival we were put in one room that was very worn and dirty. There was evidence of potential bedbugs, so we requested a different room. The second room was a little more updated, but was still tight quarters and the grout in the shower was moldy. You could hear neighbors' toilets flushing and water running in both rooms. The hotel was very large and impersonal. The (only) restaurant was expensive...
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On Jun 23 2011 Hilton Hotel wrote, June 23, 2011 Dear Anonymous, Thank you for your comments. We would like an opportunity to speak directly with you regarding your experience so we can investigate and address this matter. The Hilton San Francisco Union Square employs a very aggressive preventative maintenance program including the use of licensed pest control K-9 teams. Additionally, our staff has been trained on in what to look for...
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On Jun 22 2011 ...week. I checked in on Monday and by Tuesday afternoon I was extremely itchy and had atleast 7-8 bug bites all over (including arms, knees and back). When I returned to the room on Tuesday evening, I had them move me to another room and check out the room - before I left the room, I did see a bed bug on the pillow. Later on Wednesday, the manager did confirm to me that there were bed bugs in the...
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On Jun 18 2011 Byron wrote, ...check into it. Well, I just received word from the Hilton that my room did indeed have an infestation. Needless to say, this is a huge nightmare for me as I now have to worry about an infestation in my apartment. The Hilton has promised to pay for an exterminator to come and see if I have any bed bugs. While I appreciate the Hilton trying to make amends, I will not be staying at this hotel again.
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On Jun 17 2011 BD89 wrote, ...check into it. Well, I just received word from the Hilton that my room did indeed have an infestation. Needless to say, this is a huge nightmare for me as I now have to worry about an infestation in my apartment. The Hilton has promised to pay for an exterminator to come and see if I have any bed bugs. While I appreciate the Hilton trying to make amends, I will not be staying at this hotel again.
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On Mar 17 2011 VEP wrote, In stayed at this hotel in September, 2010 for an extended period. Not only did I receive bits once, but three different times in two different rooms. The management claimed that they came to my room to inspect it and it was clear of bugs. The only problem was that the day that they claimed to come to the room, I was there all day doing work and no one showed up, but they did have a written report...
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On Mar 5 2011 typhoonsurf wrote, I stayed here for work for a tradeshow and received free breakfast buffet each day through a deal. On night one, we found a bed bug, called the front desk, actually trapped it in a glass and were moved to another room which was fine. I had a package sent to the hotel for work, to retrieve it, I had to enter the bowels of the hotel and seek out the hidden shipping office, that was fun. Breakfast buffet...
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On Feb 1 2011 frequenttraveller324 wrote, There were bed bugs in our room, which we did not realize until morning. The hotel had no easy way to check or de-bug our luggage. They offered to send our luggage out, have it checked and mailed back to us. This is not a good solution when you have just begun your vacation.
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On Nov 13 2010 Nhan wrote, I stayed here for a major conference in December 2009 and brought bugs back to NY with me. I had bedbugs burgeon out in my room and home for the next year. It was a freaking nightmare. I didn't know how to deal with them and went to sleep rigid with fear. These bites are suicidally itchy. I eventually got out of that apartment since the management was NOT helpful at all and only after I left said they...
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On Oct 11 2010 Woke up in the morning to discover a bug crawling in my bed. When I killed it with a tissue, blood came out of the bug, which then prompted me to search the sheets for others. I then found another smaller bed bug. I showed no symptoms of bites until a day later, when I noticed two red welts on my hand and forearm. When I alerted the hotel management and staff, they were unalarmed. In addition to being...
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On Sep 30 2010 Hilton San Francisco wrote, At the Hilton San Francisco Union Square we employ a very aggressive preventative maintenance program including the use of licensed pest control K-9 teams. Additionally, our staff has been trained on what to look for. If detected, the treatment includes stripping the entire room and treating the room with heat. This treatment has been identified as the most effective and safest for humans and the environment....
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On Sep 5 2010 MGD67 wrote, ...company for a single room with double beds. However, due to the recent increase in reported bed bug infestations throughout the US, my sister checked the Bedbug registry online to see if the hotel had any reports. It did-7 in the last year alone. Not wanting to deal with all the problems that come with a possible exposure to that health risk, I called the booking company within four hours of making...
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On Apr 22 2010 LNG889 wrote, Our first room felt very outdated, cramped and the cleanliness was questionable. After the 3rd night, we realized that there were bed bugs in one of the beds & pillows. We complained to the hotel's management and they were extremely nice and accommodating. They promptly moved us out to another room within the hour and did not charge us the 3 nights.such great service. Our new room was more refreshing,...
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On Dec 2 2009 Maria Frias wrote, My name is Maria Frias from Hilton San Francisco Union Square. I just recently found out about this website. A lot of this posted in your website are not true. If you would like to confirm the following rooms, The name of the company is Pestec.
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On Jun 1 2009 Hilton San Francisco wrote, Bites all over; 5 horrific nights, 2 doctors, Room 1-3582. Awaiting their report.
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On Apr 30 2009 Hilton San Francisco wrote, Stayed at this hotel several years ago, and managed to take several bugs back to my apartment in Boston. It took several weeks to rid my apartment of the infestation (had to dispose of bed, furniture, cases, etc, etc). FYI exterminators cannot kill BB - their chemicals do not work - my bedroom was bombed twice, and i located the bugs afterwards, and they were still healthy, fast and ready to feast....
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On Apr 15 2009 Hilton San Francisco wrote, I stayed at this hotel Monday through Thursday for several months from September 2008 to February 2009, in different rooms each week. I occasionally suspected bed bugs from itchy spots but could never find evidence. This morning I found a bed bug carcass/shell in my bed at home, so now I have to deal with an infestation at home.
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On Feb 20 2009 KFK wrote, ...noticing bites - 10 -15 or so, and by the fourth day, I could no longer deny I was being bitten by bed bugs (tried to convince myself otherwise as I did not want to have to deal with the fact that I now had to deal with what might be on me, in my clothes, suitcase, etc.) Reported the issue to the hotel manager, so that something could be done before other guests might be booked into this same room....
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