Bed Bug Planet ^SM Reports

The following reports are from third party sources. The Bed Bug Planet ^SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet ^SM Search Engine.

On Oct 31 2012 ZaiZaiLv wrote, ...were honestly. Both the Mr and I ended up with scratches and red bumps all over our bodies. Not bed bugs bumps thankfully! In conclusion, we didn't spend a lot of time in the room/hotel due to a wedding we were in town for, so $89/night is acceptable (if you don't count the crazy valet rate that is!). I wouldn't spend full rate for it though since everything is so expensive at the hotel.
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On Jul 18 2012 Larry McCue wrote, Dear Guests who reported an issue on July 17, 2012, Please contact us immediately as we would like to assist you as the safety of our guests is always our primary concern. We would like to move you to an another guest room then lockdown and have an independent company inspect your current room. We would like to inspect your luggage and clothing and provide any other services that may help you. We really...
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On Jul 17 2012 I just woke up from my first night of 4 at the Westin Bonaventure in downtown LA. I have two bites. It ____ because there are no other available hotels in LA due to the size of the conference that I am attending. I totally creeps me out. July 2012.
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On May 19 2012 My husband and I stayed at the Westin Bonaventure May 9-11 and no bedbugs. I checked the mattress and could not find anything. The Westin has the bedbug defense system on the legs of the bed and the headboard is away from the wall. Good to know that they are taking precautions.
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On Feb 26 2012 Stayed here for 5 nights in Feb 2012 and got no bites.
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On Jan 4 2012 ...about the reports I read and my fear of having this problem. He assured me that they do not have a bed bug problem (this huge hotel was recently renovated) and even assured me that our room would be pre-inspected before our arrival. Reluctantly, we agreed to stay. We were pleasantly surprised with our room. It was beautiful-immaculate, quiet, and bed-bug free! The bed was extremely comfortable....
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On Nov 8 2011 Frank S wrote, Happy to say my stay was bed bug free despite finding several complaints of bed bugs in the bed bug registry. I think they are exercising due diligence to keep the rooms spotless considering even a single and unconfirmed report of bed bugs can be a death knell for its business. The hotel has been the setting for several blockbuster movies too, including one of my favorites, In The Line of Fire. It...
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On Nov 6 2011 LA Blues wrote, My daughter and a friend checked into the hotel on 11-5-11 at 3am a bed bug crawled across one the friend's face. They notified the manager promptly, who was irritated to be contacted at this time in the morning. The manager offered a new room, but did not offer to clean their belongings. Since my daughter's belongings had been in the room over 12 hours, she wanted to be assured that no bedbugs would...
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On Sep 19 2011 My boyfriend just stayed at this hotel for an event on september 9th. He said that we noticed a bug on his bed. he killed the bug and didnt think much of it after that. The bugs much have jumped into his suitcase because he now has over 100 bites and counting :( thanks a lot Westin Hotels! Get it together!
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On Sep 13 2011 solotrvllr wrote, ...be clean enough. Two of the pillows had a couple of small spots of blood, so I was worried about bedbugs. It took a couple of tries calling the front desk to get housekeeping to come and clean the room again. There was no complementary water in the room on check-in, but the housekeeping included this on the second day of the stay. The hotel complex is a labyrinth, and the concrete structure is reminiscent...
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On Jul 1 2011 Bed Bugs in LA wrote, On June 25th I stayed at this hotel. In the morning I saw a speck of blood on my bed sheet. I knew it was nit my blood so I kicked off the covers. The next morning on the way home I noticed 5 bites on my arm. We had already left and didn't realize they were bed bug bites until I saw a show on TV.
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On Apr 18 2011 Suzette Knoetze wrote, ...every day that they were providing. Especially the service of the front desk and the Bell Boy! It did not matter what time of day or night, if something was needed, they provided. And for the 2 weeks stay, NO bitemarks of anykind. There were no such thing as a bedbugs. The room and bedding was clean and neat! I can with all honesty recommend anyone to stay there. Suzette Knoetze South Africa
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On Apr 15 2011 I stayed for a conference during 4/6-4/10 in room on the 1431. My roommate found a bug on her bed. We called the front desk and security came by to take a report. They brought in an independent pest inspector who verified the presence of bed bugs near the headboard area of my roommate's bed (the one closest to the window.)
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On Apr 14 2011 Bed bug infestation on floor at base of headboard. We were bitten, and hotel moved us to clean room.
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On Feb 28 2011 I have stayed here multiple times and I have never in my experiences had any bedbugs. Every room I have had has been clean and their service is outstanding. I sometimes wonder if some of these people reviewing on here don't have alterior motives.
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On Feb 26 2011 Tasha wrote, I was stayed at the Westin Bonaventure hotel 404SFigueroa St for the 2011AllStar weekend they did have bed bugs in there hotel I saw them for my self that's some nasty stuff the customer services is very very poor please do t stay at this hotel please please don't stay there.
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On Feb 21 2011 2-1-2011 My Husband and I stayed here, and it was awful. Bed bugs galore. do your self a favor and dont stay there.
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On Jan 25 2011 Interestingly, I have stayed at the Bonaventure at least 15 times in the last year (including just last week) and have never seen or felt any type of bug at all.
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On Jan 16 2011 I booked this hotel through Priceline and was thrilled to end up with the Bonaventure until I read the bedbug reports. Priceline would not change my hotel so I called and spoke with the Bonaventure manager who was very helpful and assured me there are no bedbugs. My fiance and I stayed there and we checked the matress/sheets and did not find anything. We had a great stay. our room was newly renovated...
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On Jan 13 2011 Rob wrote, ...the lights out and felt itchy around my neck area. I got up and turned on the lights to find a bed bugs on my pillow. I caught one in a plastic cup and immediately compared it to pictures via Internet. I brought the bug down to the front desk and showed it to the front desk clerk. She immediately changed my room. I tried to ask for a refund, but was not able to as I booked through priceline. Unfortunately,...
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On Nov 8 2010 Citizens againts bedbugs wrote, I was working with Ops risk folks from Nor Cal last week and they stayed for two nites at the Bonaventure in LA. One lady has 10-12 serious bites and one of the bites was on/in her eye. She went to several different rooms to be reassigned and when she turned the mattresses over there were bedbugs visible moving around making themsleves at home. Her bites are not an overstatement as I saw them myself...
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On Oct 28 2010 Larry McCue wrote, On behalf of the Westin Bonaventure Hotel and Suites I would like to invite the guest who reported on their October 9-14, 2010 stay with us to contact me regarding their visit. We take all of our reviews regarding guest experiences very seriously. When we receive any report regarding unsatisfactory service or quality of our products we investigate the issue immediately. Guest safety and hotel cleanliness...
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On Oct 20 2010 JTravel11 wrote, ...is one of the worst hotels I have ever stayed in. The primary reason not to stay at this hotel - bed bugs. I suffered around 25 bed bug bites while staying at this hotel. I reported this to the hotel and they maintain that the room was inspected for bed bugs and that no bugs were found. I asked when the room had been inspected and I was told between the hours of noon and 5pm. Well, of course they...
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On Oct 19 2010 ...the day, more and more bites started to appear - about 25 in total. Three of these bite spots had the bed bug bite pattern with 3 bites in a row. The bites are very itchy. Now we risk bringing these bed bugs back into our home. I would never stay at this hotel again. Looking on TripAdvisor, there are other guests who also complained about bed bugs at this same hotel during our same stay period.
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On Oct 11 2010 Boomstar wrote, ...was nice all around - Clean room and overall clean property The bads: - My friend complained of bed bugs, wasnt an issue for me - One of the 2 key cards didn't work - Lots of different food stores to choose from but they all close too early - $35 for parking! Valet was always prompt but still $35 dollars?!?! - Wifi was kinda slow, this is a problem seeing that you have to pay for it! Overall if...
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On Jun 17 2008 RegBusinessTraveler wrote, ...the hotel (aside from the restaurant and rotating bar levels which are 30 and 31). Room 2958 had bed bugs. I didn't see the bugs but I noticed the bites immediately. Like I said, I am a very regular traveler and have heard about these things. They were definitely bed bug bites, the right pattern, the right appearance, the right insanely itchy sensation I have read about. I'd never actually gotten...
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