Bed Bug Planet SM Reports

Seralago Hotel & Suites Main Gate East

407-396-4488
5678 Irlo Bronson Hwy
Kissimmee FL 34746

This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. (Click on the Red Icon to view detailed bed bug reports.)
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The following reports are from third party sources. The Bed Bug Planet SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet SM Search Engine.

On Sep 1 2012 elrn50 wrote, ...work and the tub was dirty and had cracked paint and hair in it. On the bright side, there were no bed bugs and the staff was extremely nice. There was a fenced-in pond area directly across from our room (771) and we saw an alligator, egrets, and a huge deer there. Breakfast was $8 per person (ages 10 and under eat free) for the buffet which consisted of: mini-bagels, cinnamon rolls, fruit (not...
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On Jul 18 2012 tanyap p wrote, ...3 yr. old had a cold from breathing the AC air that blasts right next to her face on the beds. 5. BUGS- My 15 year old foung a bed bug in her bed, and the 13 yr. old got bit. NO assistance. What can you exect form a cheap, filthy motels? 6. Don't even get me started about the bathrooms.I was glad the the toliet even flushed (in our other room it didn't, so the 6 of us shared 1 bathroom) 7. When...
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On Jul 13 2012 Jeremy B wrote, ...on this website ahead of time, i was scared to death to go to the seralago! after reading about bed bugs, horrible service, smelly and beat up rooms, but the truth is these people are overreacting or are way too picky. I had a great experience, the people were friendly, the pool was a little crowded but nice, and had a conveniant bar! There was an arcade, i think i spent more time in there then...
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On Jun 25 2012 Braniac50 wrote, Great place for the price! Clean rooms, friendly staff, and NO BED BUGS (we checked). Only minor problem was a musty, bleachy smell by the sink area, but that was not a big deal as there is carpeting in the room, and it seems it was washed recently. But for $40.00 a night don't expect 5 star accommodations. Would definitely stay here again. Also close to Old Town (right next door).
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On Jun 18 2012 TravelNerd_23 wrote, ...they were broken. The beds, although too stiff for me did seem to be rather new. With all the bed bug issues going on in that area I make it a point to check the mattresses for bed bugs before we bring anything into the room. The mattresses were very clean and like I said almost new looking. The pool area was interesting. Although looking like a very child friendly hotel, the pool goes from four...
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On Apr 25 2012 OttawaCan613 wrote, Stayed for 5 days - apr 18-23 Starting noticing lil bites that looked like mosquito bites or pimples after a few days-yep! They are bed bug bites :( We had 2 rooms: 215 & 217 & we both got them I hope my new house isn't infested now.stayed @ Serelago a couple yrs ago because of great value- WON'T go back now :(
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On Apr 3 2012 emcclay wrote, ...and our door was open already. This led to finding mosquitoes all over the place. I saw little bugs between the door and TV where the wall meets the ceiling. There was also a dead moth under the bathroom door! Our room smelled musty, maybe from the A.C. The bottom corner of the bathroom door frame had rusted away. The bed passed my bed bug check. I know Florida water has sulfur in it, and this water...
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On Mar 17 2012 Seralago hotel March 11-15, 2012. did not see any signs of bedbugs until leaving the room at 4am. Woke my son up by turning on the light and a bug was crawling away from him, I brushed it away and it smeared into a quarter sized spot of blood on the sheets. I googled bedbugs and that is what it was. then reported it to management.
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On Nov 6 2011 sugar51404 wrote, ...my hubby and it was just OK! The room smelled, the curtians were dirty, around the bathroom door was all rotten like. The water pressure for the tub was terrible, took forever to fill the tub. The TV was oldd. There were no bedbugs and the beds were comfortable. The check in and check out was fast n friendly. If u r just there to sleep and gone at parks most of the day then it is a good value.
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On Oct 13 2011 Shaliag wrote, ...they showed me we decided to stay in. but I put my suit cases in plastic bags and went to walmart to buy bedbug spray. And plastic sheet protectors on top of the bedspread I dare not look under the bedspread, We slept on top of the plastic with new sheets brought from walmart and I also use towels and wash clothes brought from walmart. I WILL NEVER GO BACK TO ANOTHER CHEAP HOTEL EVER EVER AGAIN
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On Sep 14 2011 Lee Y wrote, Recently we stayed at the Seralgo for 1 week, Their AC was leaking and lamp was broken we talked to them about these but nobody come to repair. The most importent was my wife got badly itch all over her body after stayed in the hotel. Doctor say "is bed bug bite". We never going back to this hotel anymore. Whoever go to this hotel need be careful their bed. I hope they could take seriously about the...
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On Jul 17 2011 sveitch wrote, ...light was constantly flickering because it was burning out " I think" and you could see the dead bugs in the bottom if the light cover. There was a small refrigerator and microwave in the bathroom area so I guess that's why they call it a suite. We found out, after the fact, that the hotel had been reported more than once for having bed bugs. I did not experience that myself but we did not stay...
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On Jul 13 2011 We stay here alot and have never had an issue. But have had a Major issues with another place. Wondering what room you were in so we don't get that room when we go back in October. Thanks.
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On Jul 11 2011 FamOFive4707 wrote, ...on the kids sheet. around 4am my oldest woke up screaming something was crawling on her, saw the bug didn't know what it was kill it told her go back to sleep its nothing, called front desk to let them know they offered to switch room we told them we have small kids didn't want to wake them in the middle of the night we'll change first thing in the morning. then few more min later again this time...
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On Jul 11 2011 FamOFive4707 wrote, ...was till i google it now n match it w/the pic we took in the hotel) I call them to tell them their bugs in the room. switch room while the kids were sleeping except the oldest, after putting the kids it their bed looking around went to my bed n of course a little guess baby roach was on the end table so got paper towel n kill it. lets just say we were happy when we weren't in the hotel room. maids...
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On Jun 28 2011 mangelo77 wrote, ...they are upset so I take reviews with a grain of salt but trust me when I say this place does have bed bugs. We drove over from Tampa the night before to spend the next day at Disney so we only needed a place for the night so I figured this place would be fine since we really only needed a place to sleep. We stayed there a week ago and now my daughter and I have bed bug bites. When the bites showed...
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On May 9 2011 tlvsgreen1 wrote, ...she was getting bitten again, we pulled up the sheets and low and behold, it was infested with bed bugs, my husband picked up a few of them and went to the front desk and told them what was going on and showed them the bugs and they said, I Quote "we are not Bed Bug Experts" and asked if we wanted a different room and my Husband told them no we dont want to go thru this again we would just like...
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On Oct 2 2010 mugadoon wrote, ...dirty room, on the contrary- it was quite clean. Carpet was neither dirty nor worn, and no sign of bedbugs anywhere! There were a few minor problems, such as: battery was missing from TV remote, faceplate was falling off the telephone, and the deadbolt to the adjoining room had a loose screw to it. However, the deadbolt still worked and there was also a slide lock on the door that worked. The door...
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On Mar 22 2010 fostermomma wrote, ...out the yelling kids and doors slamming everywhere and then hoped and prayed we did not leave with bed bugs or worse from this dump. WIth the location it has the potential to be great however; it appears they can still make their money and not have to update or fix anything as long as they have the big school groups of kids coming. The one bright spot was maintainance. When the blow dryer basically...
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On Nov 27 2009 gman45678 wrote, i would say to anyone not to go there it was so dirty and soo many bed bugs!
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On Nov 22 2009 vacations4us2 wrote, ...try. On the third morning my son woke up with red spots all over him. I knew right away they were bed bug bites. I checked my daughter and found a few marks on her as well. Now for eveyone who is saying, what about all the people who stayed and didn't have bed bugs. I was told by our doctor that only about a 1/3 of people react to bed bug bites. Needles to say we checked out. We had asked to speak...
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On Oct 20 2009 lauren32063 wrote, ...No one on the staff speaks English Would not give refund and gave me run-around Had my car broken into and then they tried to get in my door! Bedbugs & other critters Honestly, I was miserable. If you have no standards, this is the place for you. Otherwise, spend the extra $18 a night and go across the street to the BRAND NEW Holiday Inn! and then ride Seralago's free shuttle at 8:10 am!
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On Sep 30 2009 monawhite_rose wrote, ...a crappy fix up job! And when we got into the room is stunk like wet dog or wet carpet, it didn't look very clean either. My fiance and I booked a room with Disney at their value resorts as fast as we could and got out of the Serelago hotel ASAP. The price was not worth feeling like we would be robbed while we were gone in the day or while we slept or feeling like we'd be sleeping with bed bugs.
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On Sep 9 2009 the-nicoson-family wrote, ...the room. After about two minutes of looking around, my daughter asks, "Mommy, what kind of bug is this on the headboard?" I ABOUT FELL ON THE FLOOR! IT WAS A BEDBUG! NOT ONE BUG, NOT TWO BUGS, BUT THREE BEDBUGS WERE FOUND MOVING SLOWLY ON THE HEADBOARD! We called the front desk and DEMANDED a refund. (Which, we had to go through Hotwire and they did make it right for us. I appreciate all that Hotwire...
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