Bed Bug Planet SM Reports

Americas Best Value Cypress Garden Inn

(831) 373-2761
1150 Munras Ave
Monterey CA 93940

This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. (Click on the Red Icon to view detailed bed bug reports.)
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The following reports are from third party sources. The Bed Bug Planet SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet SM Search Engine.

On Nov 28 2012 Shawna H wrote, I stayed two nights here and came home with bed bugs. I had to get my entire home sprayed by pest control because I had already unpacked and didn't realize I had brought them home. I sent my expenses to management and asked for a reimbursement to cover the spraying, as well as a full refund on the room and they refused. Worst customer service experience ever and that hotel stay ended up costing $1500....
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On Nov 18 2012 Lisa wrote, Stayed 10/20.woke up in the morning with bugs everywhere. Juvenile to adult, blood streaked sheets. Went to manager with some bugs in a glass and he indicated he was aware of the problem and refunded our money immediately. He said they were in the process of treating the infestation and that our room was the worst one (room 202 and I'm soo sorry I don't report this earlier to save the previous writer!)....
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On Oct 25 2012 I stayed in room 219 with a friend on 10/19/12 for two nights, which had two separate beds. My friend and I both got bites that developed the days after. After reading these posts, it's apparent that the hotel didn't do anything about the complaints. We will definitely be disputing our charges.
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On Oct 21 2012 Lisa61971 wrote, ...Went straight to manager on duty who refunded our money immediately and apologized.said they have been treating the rooms. Would've been nice to know at check in because we would not have stayed. Now spending the vacation day at the laundromat so I don't bring them into new hotel or our home and destroying luggage. Do not stay there! Not just one if two bugs, massive infestation! YUCK!
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On Sep 11 2012 Mia wrote, Stayed on night on 9/8/2012. Woke up in the middle of the night and had a bed bug on my pillow. Checked the bed and I saw a couple of blood spots so most likely I had been bitten a few times. Checked the other bed and found one there too. Front office not open for me to report but sent long e-mail and I am disputing my charges
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On Sep 4 2012 SValle15 wrote, BED BUGS! VERY UNHAPPY MOM. We did a family trip to Monterey for the aquarium drove 4 hours so my 7 year old son could get bit by nasty bed bugs. I was very upset and we complained to the front desk and they were not rude but he did tell me that they had already expericened bed bugs in there hotel but thought they had taken care of it, he offered me a 30 dollar discount. Then I went to complain again...
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On Aug 7 2012 Nikki wrote, July 14, 2012 in Room 202 Found 2 bed bugs as well as a few juvenile bugs. Management was very surprised to hear about the bed bugs.
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On Jul 19 2012 My son had bites all over him gross these better not come home with us. Will never stay here again.
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On Jul 13 2012 Stayed 7/9/12. I was in one bed, kids in the other. I have multiple bits in arm and neck.
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