Bed Bug Planet SM Reports

Best Western Inn & Suites

(717) 939-1600
815 Eisenhower Blvd
Middletown PA 17057

This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. (Click on the Red Icon to view detailed bed bug reports.)
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The following reports are from third party sources. The Bed Bug Planet SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet SM Search Engine.

On Oct 9 2012 Brandy223 wrote, The room had bed bug droppings in the bed sheets, although we couldn't find any so we stayed in the room, until we found a cockroach behind the coffee maker when I wanted to warm my son's bottle. There was boogers on the wall and poop on the bathroom wall. The beds were worn out and horrible! They are to refund us our money we paid upon arrival, as we cut our vacation short due to the hotel being so...
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On Sep 18 2012 Bedbug bites from stay at this hotel 9/15/2012 in room 339. We had the most horrible hotel stay ever at this hotel . . from barely lukewarm water which forced room changes over the course of three days to key problems (could only be let into the room by the service desk's master key) to finding out after checking out that my husband had been bit 163 times by bedbugs. Awlful! Just awlful.
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On Sep 7 2012 MelonLBI wrote, ...Advisor and the reviews scared me. When we arrived I stripped the bed and checked it out (fearing bed bugs) and found none. The room was nicely appointed and spacious. We also had a very nice view out the front of the hotel from the sixth floor. If this hotel had a better maintenance program it would be first rate. The breakfast was OK but I never expect anything but stale danish or bagels at a...
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On Aug 12 2012 Rdav69 wrote, We arrived in the room to find bedbugs crawling on the beds, there were no other rooms to move us into so we left and had to find another Place to stay for the night. Customer service was not helpful and didn't offer any sort of compensation for our discomfort. I had to wait 2 hours for them to try to find something for us and finally left after midnight with three kids. They refunded the price of...
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On Feb 25 2012 Dancing Bob wrote, On 2/14/12 My friend and I stayed at this motel. That night he woke up with bedbugs on him. At the time he thought they were baby roaches. He took pictures and smashed one in a paper. The next morning we checked out. He told them about the baby roaches (Was the next day he discovered that they had been bedbugs) and showed them the smashed bug. They offered no compensation at all. Nor did they say they...
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On Dec 16 2011 Stayed in room #210 on 12/10/11. Woke up with itching, bites an ankle, neck and back. Then the itching turned into welts.
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On Aug 21 2011 concernedmom12 wrote, ...staff's knee problem, instead of talking with us! Room cards were working fine. Room was clean, no bedbugs (my big fear!). Bathroom was small but functional. TV was small and old style. Breakfast was OK - the usual hotel fare. Lots of seating in the breakfast room. I would not rate this a 3 star hotel. Don't know how these travel websites assign these ratings. I am glad my experience was not as...
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On Aug 15 2011 ...to.list. after getting bites on Friday night we checked the beds the next day and Lo and behold bedbugs. Room 541 had.much more. Management did not care and did not bother to move us or give me their face. waited for a.long time in the lobby to be told that they would.come get me. That never happened. Because of a severe rain storm.we had to.stay and slept on top of garbage bags on top of our beds....
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On Aug 14 2011 emv2626 wrote, ...The rooms had a weird smell and after waking up with bites on Saturday by the.second night I found bugs in both.of our rooms. To be more exact in our beds after complaining and.no one getting back to us we actually slept on top of garbage bags.on top of our beds. There was a storm so it was.more unsafe to drive.than to sleep with the bedbugs. I actual put all my stuff.in garbage bags and most was...
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On Aug 6 2011 helloox3 wrote, ...looked like they hadn't been vacuumed in weeks. When we got to the room we checked the beds for bed bugs, and to our suprise we found used condom wrapers instead. There was also stains on the chairs. We asked for an extra pillow, and the staff informed us that they had no more. When the maid came she left us with no towels. When we went downstairs to get towels, the staff told us all the towels...
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On Aug 1 2011 JKontheroad wrote, ...When we finally got to our room, the AC was cranking. I immediately searched the room for signs of bedbugs, and to my weary eyes it was free of critters but not free of faults. The sheets seemed laundered, but the bed foundation was stained, and the bed was small and of a vintage of the hallway wallpaper. Luckily it was a stay of one night. In general the room was what I would expect at a nice super...
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On Jun 13 2011 JDK5 wrote, ...is the shower floor had a big crack on it. Some other comments on this hotel complained of bed bugs. We did find some kind of bug in the room, but even my own house gets some bugs/spiders in it. I didn't see nor was aware of any bed bugs. For the price we paid via Priceline, this hotel was a fantastic deal, and close enough to Hershey Park which is why we stayed there. Didnt even look at the pool.
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On Jun 7 2011 Wally wrote, I booked this hotel through Priceline and checked in on 6/6/11. Upon entering my room, I searched for signs of bedbugs. The area under the mattresses appeared questionable, but inconclusive. As I was placing my toiletries on the sink, I found a live bedbug. I immediately killed it and took it to the front desk. Without saying anything, I showed it to the clerk, who recoiled in shock. She did not ask...
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On Apr 8 2011 ...and didn't make a single stop sign! Switched lanes like a bank robber fleeing a robbery. Found the bed bugs under the sheets, and was refused a new room because the front desk said they didn't have any other rooms available. They were still giving rooms to other walk-in customers as I was in the lobby. Liars! Rooms were also dirty and smelled moldy, and dust all over the furniture. Nonsense that...
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On Mar 22 2011 Number 1 out of 3 compared to what - the dump behind this place or the other dump across the street. It's easy to lie about something you can't prove is true. This place is a severely pathetic. Go down the street, 5 mins drive, and stay at any number or actually decent hotels who aren't on this registry at all. 1. Holiday Inn 2. Sheraton 3. Best Western Premier 4. Suites Properties Best out 3 - what a joke.
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On Mar 17 2011 I would merely ask all fair minded readers to view the website, Tripadvisor.com; where we currently occupy the #1 spot for positive recommendations by guests. I have the pleasure to serve along with the current staff, who I know; ALL believe in providing superior customer service. I have chosen to attach my name to everything that I have submitted to this website, simply because I know it to be true....
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On Mar 3 2011 Current Employee wrote, The response from the General Manager on 1/14/11 is an absolute lie. They do not dispose of anything they clean the sheets after someone sprays and hope for the best. The hotel can't afford to clean the carpets, obviously, or repair their rooms, but they can buy new mattresses all the time? They can't even afford to update the bare minimum of decor in this place. Get real. The place is a complete dump....
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On Jan 14 2011 mark kislin wrote, ...Harrisburg Airport Inn & Suites; please accept our apologies for your less than satisfactory stay. Bed bugs are a very serious issue in the hospitality business and i can assure you we do not take these comments lightly. If a guest notifies us of a possible bed bug incident we immediately seal off the guest room along with the adjacent rooms. A professional exterminator will then examine the rooms...
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On Jan 1 2011 Jobgirl2009 wrote, ...after several key card changes. We were moved to a new room, the bed frames were broken. The carpet in our room and in the hallway is filthy. We saw bugs. Immediatly checked the bed bug registry and found this hotel listed. We checked out. Te front desk clerk was very good about the refund. If they clean this place up, it woudl be great. It is near the interstate, fast food and a gas station.
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On Dec 30 2010 Bugman Andy wrote, ...market. Control is possible, but difficult and expensive. Don't fool yourself into thinking that bed bugs are someone else's problem! They are here, and they're not going away for some time. Everytime you get on a plane, stay in a hotel, go to a friend's home or have guests at your home, go to a movie, eat at a restaurant, buy something from a retail store, just stop to think about how many people...
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On Dec 28 2010 Mark Kislin wrote, ...Harrisburg Airport Inn & Suites; please accept our apologies for your less than satisfactory stay. Bed bugs are a very serious issue in the hospitality business and i can assure you we do not take these comments lightly. If a guest notifies us of a possible bed bug incident we immediately seal off the guest room along with the adjacent rooms. A professional exterminator will then examine the rooms...
Read Full Report at bedbugregistry.com

On Dec 23 2010 Disgusted wrote, ...to commit and began to undress when out of the corner of my eye i saw movement on the dark bed spread. I picked it up with with a card in the room and looked up bed bug on my laptop foe confirmation and it was confirmed. The desk staff couldn't come up and had promised to pay for me to stay at another location. I got out of there. deTheir reaction told me it was not the first time. 12/7/2010
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On Dec 20 2010 December 18, 2010, Room 319. I was told there had been no prior reports, but after looking online I found several.
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On Dec 19 2010 December 18, 2010, Room 319. I was told there were no prior incidents, clear there were! Don't stay here.they lie.
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On Dec 2 2010 The people at this hotel know that they have bed bugs cause when I went to the desk she said oh wy did you but her in that roon its on maintance. But it was infested with bedbugs I woke up with bites all over my body.
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On Dec 2 2010 There Are BedBugs all over this hotel on November 23, I stayed there for my Thanksgiving vacation and the transfered me twice to different rooms and at the top of each bed there was the bedbugs. After I complained they walked me to another hotel but do not stay there.
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