Bed Bug Planet SM Reports

Hyatt Regency Hill Country Resort

(210) 647-1234
9800 Hyatt Resort Dr
San Antonio TX 78251

This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. (Click on the Red Icon to view detailed bed bug reports.)
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The following reports are from third party sources. The Bed Bug Planet SM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug Planet SM Search Engine.

On Apr 4 2011 Melody Goeken, director of public relations wrote, Janet, thank you so very much for your kind comments, we strive to provide a pristine environment for our guests, and appreciate your comments about our friendly staff. Rodney, in checking with our staff who were here during your visit, we did not have any reports of any types of bites. Our guestrooms and property are constantly monitored by our highly trained housekeeping staff as well an independent...
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On Apr 4 2011 Janet Millings wrote, ...year and usually occupy 8 to 12 rooms. We have NEVER in the past 9 years had any expierence with bed bugs. The resort is surrounded by woods, nature trails, bike trails.etc. Many children run around (sometimes unattended) in these areas and are bound to be bitten by insects. Assuming "bites", from a property located in the woods, came from bed bugs is presumptious at the least. It is one of the...
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On Mar 28 2011 Rodney G wrote, We checked into the Hyatt Regency Hill Country Resort on March 24th and brought bed bugs home with us here. Bed bugs are horrible and I highly recommend no one staying with the Hyatt Regency Hill Country Resort based on this sole experience. I will be contacting the resort for a refund and reimbursement of our fees here. I will post a update with their response.
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On Jul 11 2010 Dena Lynn wrote, My family and I stayed there last summer also during a trip to SEAworld. We woke up the next day with rashes or so we thought. I had to take our son to the ER and the doctor told us it looked like bed bug bites. Sure enough we went back to our room and checked the mattresses and found little bity tiny black bugs. We left and won't ever stay at Hyatt again. Top dollar for a nice resort, but too many bugs.
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On May 24 2010 Roady wrote, ...found a Housekeeper in the hallway, she came in and looked and stated that they had been having problems with bedbugs. She called her Supervisor and he came and looked at the mattress. He then called the Rooms Executive and she came and looked also, offered to move us to another room. We said no thanks, and changed hotels. Did not offer to reimburse our room. We will not stay with Hyatt anymore.
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